Admissions Receptionist

Current Opening•Jamestown, ND

8d•$17 - $23•Onsite

About The Position

STATEMENT OF PURPOSE Under the supervision of the Admissions Manager, greets, directs and attends to patient needs, and assists in support services for the Admissions Department. Full-time, benefited position working 72 hours every two week pay period. Days of work are Monday - Friday from 7:00am - 3:30pm with no nights, weekends or holidays. JOB FUNCTIONS Acts as a receptionist for lobby area – assisting and directing patients and family as needed. Records payments from individuals which are delivered in person and give receipts. Inventory safe every morning and verify log. Scanning of facesheets, EOB’s, and other correspondence as assigned. Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer. Ensures and enters the pre-authorizations for Surgery for non JRMC provider services. Assists the department supervisor in working patient access work queues, checking for accuracy and completeness. Verifies all registration or admissions of patient accounts are correctly completed. Assign guest rooms and keep guest room binder stocked. Sign out guest room keys. Direct florist and other patient deliveries to correct room/area; call employees to come and get their deliveries. May assist with registration process. Complete return mail process. Distribute newspapers and other internal communication to appropriate recipients. Ensure all community care folders are full with these applications in waiting areas. Complete reminder calls as needed. Other clerical duties may be assigned. Strong telephone skills with customer service required. Requirements QUALIFICATIONS/REQUIREMENTS FOR THIS POSITION: (ADMISSIONS RECEPTIONIST) PREPARATION AND TRAINING - High school level of knowledge preferred. Position is required to attend Crisis Prevention Intervention (CPI) training in the appropriate timeframe according to department orientation checklist. WORK EXPERIENCE - One year clerical experience requested. ATTENDANCE - Punctual and regular attendance is an essential responsibility of each employee at JRMC. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees are also expected to remain at work for their entire work schedule. ANALYTICAL ABILITY - Analytical ability is required. Good organizational skills are needed. INDEPENDENT JUDGEMENT - Independent judgment is often required; moderate consequences of errors of judgment. CONTACTS WITH OTHERS - Social sensitivity and effective communication is required with public contact and co-workers; compliance to behavior standards is required. Must be outgoing and friendly. SUPERVISING THE WORK OF OTHERS - None. RESPONSIBILITY FOR WELFARE OF OTHERS - Infrequently provides for the physical well being of the patient which may result in serious consequences, i.e. emergency calls such as to call codes. MENTAL/VISUAL EFFORT - Must be able to concentrate amid distractions; think clearly under pressure; and work regularly requires high level of mental/visual effort. Must be able to speak and write the English language in an understandable manner. Must be in good general health and demonstrate emotional stability. Visual acuity necessary for performing routine procedures. WORKING CONDITIONS - Works in well lit office with some inconvenience caused by crowded work area; area subject to temperature discomforts and noise. May be required/requested to work on shifts other than the one for which hired. Participates in and complies with JRMC Safety Management Program. Maintains knowledge of and observes Standard Precautions. Practices aseptic techniques whenever appropriate. OSHA Job Classification: This position is defined as a Category II: Employee does not have exposure to bloodborne pathogens. BACKGROUND - A comprehensive background check and drug screening will be conducted as a condition of employment for this role. PROMOTION - No formal line of promotion. PHYSICAL REQUIREMENT These are physical requirements of the position that may be performed as part of daily duties. Inability to meet one or more of these physical requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, JRMC may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. EMPLOYEE REQUIREMENTS Visual Observation - Continuously Standing - Rarely Walking - Occasionally Sitting - Continuously Hands and Finger Dexterity - Frequently Reaching with Hands and Arms - Frequently Climbing - Rarely Stooping/Kneeling/Crouching/Crawling - Rarely Hearing/Listening - Continuously Tasting or Smelling - Rarely Working Inside - Continuously Working Outside - Rarely Working in Extreme Heat - Rarely Working in Extreme Cold - Rarely Working with Hazardous Materials - Rarely Noise - Rarely Working in Dirt/Dust - Rarely Driving - Never Lifting / Carrying / Pushing / Pulling: Up to 10 pounds - Rarely Up to 25 pounds - Rarely Up to 50 pounds - Never Up to 75 pounds - Never Up to 100 pounds - Never Over 100 pounds - Never The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to personnel so classified. Salary Description Wage (DOE) - $16.77 to $22.64

Requirements

High school level of knowledge preferred.
Position is required to attend Crisis Prevention Intervention (CPI) training in the appropriate timeframe according to department orientation checklist.
One year clerical experience requested.
Punctual and regular attendance is an essential responsibility of each employee at JRMC. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees are also expected to remain at work for their entire work schedule.
Analytical ability is required. Good organizational skills are needed.
Independent judgment is often required; moderate consequences of errors of judgment.
Social sensitivity and effective communication is required with public contact and co-workers; compliance to behavior standards is required. Must be outgoing and friendly.
Must be able to concentrate amid distractions; think clearly under pressure; and work regularly requires high level of mental/visual effort.
Must be able to speak and write the English language in an understandable manner.
Must be in good general health and demonstrate emotional stability.
Visual acuity necessary for performing routine procedures.
Works in well lit office with some inconvenience caused by crowded work area; area subject to temperature discomforts and noise. May be required/requested to work on shifts other than the one for which hired.
Participates in and complies with JRMC Safety Management Program. Maintains knowledge of and observes Standard Precautions. Practices aseptic techniques whenever appropriate.
A comprehensive background check and drug screening will be conducted as a condition of employment for this role.

Responsibilities

Acts as a receptionist for lobby area – assisting and directing patients and family as needed.
Records payments from individuals which are delivered in person and give receipts.
Inventory safe every morning and verify log.
Scanning of facesheets, EOB’s, and other correspondence as assigned.
Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
Ensures and enters the pre-authorizations for Surgery for non JRMC provider services.
Assists the department supervisor in working patient access work queues, checking for accuracy and completeness.
Verifies all registration or admissions of patient accounts are correctly completed.
Assign guest rooms and keep guest room binder stocked.
Sign out guest room keys.
Direct florist and other patient deliveries to correct room/area; call employees to come and get their deliveries.
May assist with registration process.
Complete return mail process.
Distribute newspapers and other internal communication to appropriate recipients.
Ensure all community care folders are full with these applications in waiting areas.
Complete reminder calls as needed.
Other clerical duties may be assigned.
Strong telephone skills with customer service required.