Admissions Receptionist

Jamestown Regional Medical Center•Jamestown, ND

just now•Onsite

About The Position

Under the supervision of the Admissions Manager, greets, directs and attends to patient needs, and assists in support services for the Admissions Department. Full-time, benefited position working 72 hours every two week pay period. Days of work are Monday - Friday from 7:00am - 3:30pm with no nights, weekends or holidays.

Requirements

High school level of knowledge preferred.
Position is required to attend Crisis Prevention Intervention (CPI) training in the appropriate timeframe according to department orientation checklist.
One year clerical experience requested.
Punctual and regular attendance is an essential responsibility of each employee at JRMC. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees are also expected to remain at work for their entire work schedule.
Analytical ability is required. Good organizational skills are needed.
Independent judgment is often required; moderate consequences of errors of judgment.
Social sensitivity and effective communication is required with public contact and co-workers; compliance to behavior standards is required. Must be outgoing and friendly.
Must be able to concentrate amid distractions; think clearly under pressure; and work regularly requires high level of mental/visual effort. Must be able to speak and write the English language in an understandable manner. Must be in good general health and demonstrate emotional stability. Visual acuity necessary for performing routine procedures.
A comprehensive background check and drug screening will be conducted as a condition of employment for this role.

Responsibilities

Acts as a receptionist for lobby area – assisting and directing patients and family as needed.
Records payments from individuals which are delivered in person and give receipts.
Inventory safe every morning and verify log.
Scanning of facesheets, EOB’s, and other correspondence as assigned.
Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
Ensures and enters the pre-authorizations for Surgery for non JRMC provider services.
Assists the department supervisor in working patient access work queues, checking for accuracy and completeness.
Verifies all registration or admissions of patient accounts are correctly completed.
Assign guest rooms and keep guest room binder stocked.
Sign out guest room keys.
Direct florist and other patient deliveries to correct room/area; call employees to come and get their deliveries.
May assist with registration process.
Complete return mail process.
Distribute newspapers and other internal communication to appropriate recipients.
Ensure all community care folders are full with these applications in waiting areas.
Complete reminder calls as needed.
Other clerical duties may be assigned.
Strong telephone skills with customer service required.