Admissions Director

MARY ANN MORSE HEALTHCARE CORP•Natick, MA

2d•$75,000 - $95,000•Onsite

About The Position

Admissions and Marketing Director - Skilled Nursing Facility Full Time Mary Ann Morse Healthcare Center, a 118 bed skilled nursing facility located in Natick, MA, is looking for an Admissions and Marketing Director to join our team. Mary Ann Morse Healthcare Center is a 5 Star Facility that has been deeply rooted in the MetroWest community for over 25 years with a reputation for providing high quality care. This facility is situated in a beautiful setting with modern updates to the property and state of the art short term rehab unit and therapy gym. SUMMARY: The primary purpose of the Admissions Director is to assist and advise residents, families and other people responsible for placement with the services offered by the facility. Develop marketing relationships within the community that identify the Facilities’ services which assures the maintenance of an appropriate census. Provide the administrative and regulatory details and rapport with staff necessary to accomplish the position’s mission.

Requirements

Minimum of 3+ years in a related Admissions position within a long-term care setting.
Excellent communication skills (written and oral).
Strong organizational skills a must.
Must demonstrate a positive, professional appearance and attitude.

Nice To Haves

RN, LPN, PT, OT, ST or LSW preferred.
Experience in sales and marketing preferred.
Knowledge of local, state and federal rules and regulations as they pertain to Admissions.

Responsibilities

Participates in developing Admission’s policies and procedures.
Participate in developing a marketing strategy and plan.
Maintains resident census consistent with budget.
Referral Management: Review referrals after hours or as needed to ensure timely admissions and appropriate follow-up.
Review, approve and accept admissions into the facility.
Develops good rapport and working relationships with area discharge planners, MDs and appropriate social services agencies to promote the Facilities reputation and encourage referrals.
Serves as a liaison and advises hospital social services, community organizations and health agencies about the facilities nursing capabilities and availability of beds.
Be an advocate and spokesperson for resident concerns within the community.
Conduct tours of the facility for prospective residents, their families and community groups.
Gather and document information from families regarding prospective or actual resident placements.
Assess the suitability of the placement with the Director of Nursing.
Prepare admission documents.
Gather, document and appraise resident’s financial resources and needs.
Obtain a physician for residents if needed.
Responsible for admission protocol. Is available at the time of admission for introductions to staff and to assure the residents initial comfort.
May assist in discharge planning if appropriate.
Responsible for initiating Medicare forms on admission.
Conduct analysis of competing homes semi-annually for rates and services.
Maintains or contributes to computer listing of resident’s responsible financial parties.
Develops and maintains referral lists and maintains contact with each potential referral source.
Maintains good relationships with other departments and functions.
Maintains the confidentiality of all resident care information.
Knowledgeable about resident’s rights and is able to advise residents and families.
Deals tactfully with facility personnel, residents, family members professionals and visitors.
Inform Executive Director of events that may have an impact on census.
Participates in development and implementation of marketing strategy and plan, monitors marketing activities, completes rate analysis and customer satisfaction surveys. Participates in marketing activities as appropriate.
Develops, implements and monitors admission protocols and procedures ensuring documentation required by regulation and company policy.
Understands and exhibits excellent customer service and assists facility staff to continuously improve in this area.
Other related duties as required.