Admissions Director

Sun Mar Healthcare•La Habra, CA

4d•Onsite

About The Position

We're a skilled nursing facility looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives! Whether you are just starting your career or have years of experience, and you would like to provide a unique and memorable experience to our guests, we want to meet you! OUR COMPANY MISSION: To inspire hope that contributes to health and well-being for a unique care experience. We strive to deliver quality of care and unparalleled hospitality to all our guests and team members. Our Service Covenant: Smile - Empathy - Recognition - Voice - Integrity - Care - Experience We are looking for an experience full time Admissions Director (Mon-Fri, 8:30 - 5:00 pm). Knowledge of Skilled Nursing Admission practices, processes, and policies.

Requirements

Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public.
Must be calm and level-headed in emergencies.
Must be well-groomed and possess ability to work harmoniously with other personnel.
Must possess the ability to minimize waste of supplies, misuse of equipment, et.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices.
Be able to follow written and oral instructions.
Be knowledgeable in the use of computers, data input and output, etc.
Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.
Must not pose a direct threat to the health or safety of other individuals in the workplace

Responsibilities

Assess inquiries and respond to referrers immediately.
Ensure an immediate response to phone, fax, and walk-in inquiries and referrals
Facilitates admission decision and ensures positive admission experience for customer and family
Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center
Coordinates tour, application, and sales process with customers, families, and referrers, either personally or with appropriate backup systems
Ensures proper completion, signing, and distribution of paperwork
Meets with family and customers on the day of admission and ensures appropriate preparation of room and introduction to nursing staff on the unit
Communicates admission criteria to referral sources, customers and families
Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network
Maintains thorough knowledge of medical, social and financial information relating to Eldercare
Conducts follow-up on all inquiries which have not yet been converted to admissions
Works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge, and transfer meetings
Maintains statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges, and marketing activity; submit to corporate office
Nurtures referral relationships with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions
Develops and maintains referral base
Maintain an accurate record of available beds/census.
Admit, transfer, and discharge residents in accordance with established policies and procedures.
Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures.