Admissions Counselor

Monte Nido & Affiliates, LLC•Miami, FL

1d•$24 - $28•Remote

About The Position

Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting. This position is responsible for performing clerical duties assigned in accordance with the office procedures and may include a combination of answering telephones, completing and mailing documents, scheduling, typing or word processing, office machine operation, and filing. This position also includes the coordination of intake assessments and interrelationships with site staff and outside organizations.

Requirements

Bachelor's Degree in Social Work or related field preferred
Excellent customer service skills
Demonstrates professionalism, patience, and empathy
Proficient in multitasking
Excellent computer skills including typing keyboard expectations
Exhibits a sense of urgency and a sales-oriented mindset
Experience in mental health field preferred
Experience with Salesforce and EMR/EHR preferred

Responsibilities

Conduct initial intake assessments and maintain caseload of prospective clients.
Forward clinical/medical documentation for review by registered nurses (RNs) or medical doctors (MDs).
Collaborate with Evaluation Clinicians as necessary.
Maintain continuous communication with clients, families, and referring hospitals/programs.
Foster collaboration with the outpatient team.
Coordinate admission dates in conjunction with admissions/program staff.
Perform other duties as assigned.