Admissions Counselor I – Transfer

Concordia University Texas•Austin, TX

About The Position

The Admissions Counselor I – Transfer supports Concordia University Texas’s transfer enrollment efforts by executing recruitment and outreach activities within an assigned territory and student population, including transfer student-athletes. This role focuses on relationship-building, student advising, and consistent follow-up to guide prospective transfer students through the admissions process. The Admissions Counselor I represents Concordia Texas to prospective students, families, community colleges, athletic programs, and community partners, providing accurate information and a student-centered experience aligned with the University’s mission and values.

Requirements

Bachelor’s degree required, or a combination of education and related experience
Minimum of one year of customer service, sales, or student-facing experience
Ability to work cooperatively and effectively as part of a team
Strong organizational and time-management skills
Effective written and verbal communication skills
Working knowledge of print, web, and social media platforms
Willingness to learn and use SIS and CRM database systems
Ability to work in a performance-based environment with defined goals, metrics, and deadlines
Ability to articulate and model the Concordia University Texas’ mission, vision, and values
Commitment to encouraging and supporting diversity, inclusion, and equity as a key component of becoming the premier university where the adventure of faith, learning, and life-changing experiences leads to meaningful work

Nice To Haves

Experience working with transfer students or athletics recruitment preferred but not required
Bilingual in Spanish strongly preferred

Responsibilities

Conduct recruitment activities within assigned markets, including community colleges, public schools, athletic programs, churches, and community organizations
Support transfer student-athlete recruitment by working collaboratively with Athletics staff and the transfer admissions team
Participate in recruitment events such as transfer fairs, campus visits, athletic visits, classroom presentations, and orientation programs
Execute electronic communications, outreach campaigns, and follow-up with prospective transfer students
Maintain consistent and timely follow-up with inquiries and applicants to support enrollment goals
Assist prospective transfer students, families, and applicants with admissions requirements, transfer guidelines, financial aid processes, and next steps
Provide general academic guidance related to transfer pathways and institutional requirements
Support transfer student-athletes by communicating admissions processes and coordinating with appropriate campus partners
Support the transfer admissions team in meeting enrollment goals through effective territory management and student engagement
Prepare and distribute admissions materials and application information
Track recruitment activity and student progress in SIS and CRM systems
Meet or exceed assigned enrollment, application, and conversion goals for the transfer population
Actively manage an assigned recruitment territory and student pipeline to drive enrollment results
Track progress toward goals using CRM and SIS tools and adjust outreach strategies as needed
Participate in regular performance check-ins, goal reviews, and data-informed conversations with Admissions leadership
Demonstrate consistent follow-through, responsiveness, and accountability in meeting deadlines and enrollment benchmarks
Maintain accurate records, notes, and communications in CRM and SIS systems
Complete administrative tasks such as expense reports, scheduling, and document management
Assist the Assistant Director of Transfer Admissions and team members with projects and recruitment initiatives as assigned
Perform other duties as assigned in support of the Admissions Office