Admissions Coordinator – CNA Preferred (Full-Time)

Agawam Rehab CampusAgawam, MA
$45,000 - $50,000

About The Position

Agawam West Rehab & Nursing is seeking an experienced Admissions Coordinator to join our team full-time. This role is ideal for someone with a strong understanding of skilled nursing or post-acute care who can ensure a smooth, professional admissions experience for residents and families.

Requirements

  • Experience in a skilled nursing or healthcare setting preferred
  • Familiarity with post-acute, rehabilitation, or sub-acute care environments
  • Strong communication and customer service skills
  • Highly organized with attention to detail
  • Comfortable balancing administrative and interpersonal responsibilities

Nice To Haves

  • CNA certification or prior CNA experience preferred, but not required

Responsibilities

  • Coordinate the admissions process from referral through resident arrival
  • Serve as a liaison between clinical teams, families, and referral sources
  • Meet with residents and families upon admission to complete required documentation
  • Collect and verify insurance and admission-related information
  • Respond to inquiries in a timely, courteous, and professional manner
  • Maintain accurate records and enter data into facility systems
  • Manage incoming calls and emails related to admissions

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off
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