KC-Admissions Assistant

McCrite PlazaKansas City, KS
22hOnsite

About The Position

The Admissions Associate supports new residents as they transition into the community and assists the admissions Coordinator with administrative duties, including admitting new residents and assisting with hospital referrals.

Requirements

  • A successful candidate will be poised, resourceful, attentive, have a professional demeanor, and display a positive attitude.
  • The ability to take initiative in a changing workplace and adapt to varying requirements and needs is imperative.
  • The ability to type and operate computer software, and basic computer skills are needed.
  • Ability to enforce infection control procedures related to facility services.
  • Ability to observe all facility safety policies and procedures.
  • Ability to understand and recognize potential physical, chemical, and electrical hazards and take immediate corrective action as appropriate.
  • Ability to understand and enforce the Exposure Control Plan as this position risks occupational exposure to blood borne pathogens and other infectious material as an essential function of the job.
  • Ability to safeguard the privacy of Residents’ health information.
  • Ability to speak and read English and follow oral and written directions and other communications.
  • Ability to establish and maintain effective working relationships with the public, residents, and staff.
  • Ability to operate computers; the ability to use the designated facility computer system (or systems) at a proficient level.
  • Prolonged periods of sitting at a desk and working on a computer with the ability to also sit, stand, bend, squat, stoop, stretch, crawl, crouch, kneel, balance, finger, grasp, push, pull, turn, reach, and/or walk as needed or required.
  • Ability to lift objects from a lower to higher position and/or moving objects along a horizontal level but from position to position. Includes lifting and carrying weights up to 25 pounds.
  • Ability to exert force upon an object in order to draw, drag, or tug objects toward the source of the force in a sustained motion.
  • This position requires vaccination against COVID-19, as detailed in the Company’s COVID-19 Vaccination Policy.

Nice To Haves

  • Has familiarity with PCC and CRN.
  • Prior experience in a similar working environment is preferred, but not required.
  • Experience in marketing, health care, or related field is desired.
  • Knowledge of medical terminology is preferred.

Responsibilities

  • Facilitate a welcoming transition for residents into the community/facility
  • Performs activities related to the transition of residents out of the facility
  • Serves as an assistant in increasing the occupancy of the community/facility by conducting tours and assessments for medical professionals, prospective residents, and their family members.
  • Oversees aspects of event planning and promoting, attending community outreach efforts, and other events. Includes the delivery of gifts.
  • Prepares, screens, interviews, secures signatures, and/or receives information from prospective residents for admission to the health care facility; upon request, or as directed.
  • Provides communication between residents, family members, staff, and other medical professionals regarding admission and/or the discharge process.
  • Monitors admission of residents; ensures admission and/or discharge paperwork and related documents are completed and in the resident’s file.
  • Establish and maintain good relationships with hospital discharge coordinators and social service consultants; establish open lines of communication with consultants and consistently take follow-up action on recommendations.
  • Follow-up with resident and/or family after admission for any concerns and forward to appropriate staff.
  • Record hospital referrals into the designated computer system for monthly reporting.
  • Take inquiry calls regarding facility and services, follow-up on pending inquiries.
  • Provide coverage for admissions office when Admissions Coordinator is offsite.
  • Assemble marketing materials such as packets and welcome baskets and maintain inventory of necessary supplies.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Operate computers and programmed with software needed to record, store, and analyze resident information; operate copy/fax/printer machines to send documents and produce documents.
  • Perform other related duties as directed by the Administrator such as attending staff meetings, classes, and committee meetings as assigned or required.
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