Admission Counselor

Fort Lewis College•Durango, CO

3d•Onsite

About The Position

Admission Counselors manage the outreach, recruitment, and enrollment of students from specific geographic territories. In addition to actively working with a caseload of students, Admission Counselors provide exceptional customer service in representing the College with campus visitors, general inquiries and contributing to our successful campus visit events. In everything they do, our Admission Counselors advance the mission of Fort Lewis College to provide access and support to an incredibly diverse student body, over 57% of our students are students of color, they represent all 50 states and over 180 Native American Tribes and over a third of our students are the first in their family to pursue a college degree.

Requirements

Bachelor’s degree (earned by position start date)
Possess and maintain a valid driver license. Must be in possession of the license at the time of application.
Excellent interpersonal skills that include professional communication, relationship building, and the ability to clearly and concisely present information
Strong written and verbal communication skills, including excellent presentation abilities
Experience working with diverse groups of people in a variety of settings
Demonstrated ability to effectively manage multiple priorities
Experience identifying and defining problems/alternatives and developing recommendations
Display strong planning and organizing skills, attention to detail, and ability to produce desired results
Ability to initiate and implement projects independently and as part of a team
Ability to work remotely while traveling or in other unique circumstances. Outside of recruitment orprofessional development travel, this position is based on-campus and in-person.

Nice To Haves

Bilingual ability (e.g. Navajo, Spanish, Mandarin, etc.)
Experience navigating available resources or participating in activities related to higher education and/or the 16-22-year-old prospective student market
Experience as a student leader, Student Admission Representative, Tour Guide, Resident Advisor, Peer Advisor, Orientation Leader, or similar student involvement

Responsibilities

Recruitment and Outreach Travel extensively, including weeknights and weekends, (approx. 12 weeks in the fall and 6 weeks in the spring) to promote Fort Lewis College to prospective first year and transfer students to meet college enrollment goals.
Develop and manage relationships with key constituents in territories to include high school and community college counselors, community-based organizations and alumni, parents and students
Present to large and small groups of students and guests at on- and off-campus events including high school visits, college fairs, campus visit programs, application workshops, community events and parent nights.
Schedule high school visits and college fairs and coordinate other outreach activities to prospective first-year and transfer students, maintain calendar of events and provide activity reports
Conduct holistic review of student application materials in coordination with the Admission Committee as is necessary to determine student eligibility for admission.
Know a little bit about a lot of things. Advise students and their families on all things FLC, including admission requirements, transfer policies, financial aid and scholarships, academic programs and campus life.
Appropriately and efficiently manage time and allotted financial resources to meet recruiting objectives.
Review applications for admission for your caseload of students in a timely and thorough manner
Capturing and Using Data Develop expertise on assigned geographic areas including market trends and competitor analysis.
Manage and develop recruitment strategies in conjunction with overall recruitment goals.
Review and analyze data to determine schools, fairs, and events to attend/visit utilizing Technolution’s Slate CRM.
Prepare written reports, make strategic recommendations and contribute to the overall development of recruitment plan. Reporting and planning takes place at yearly, bi-annual, monthly, and weekly levels.
Record interactions with students, qualify student interest in FLC through personalized outreach efforts to include phoning and texting campaigns as well as in-person interactions.
Support Overall Recruitment Efforts Serve as the “Counselor on Duty” on a regular rotation in the Admission Office. Providing excellent customer service to visiting students, families and community members as well as responding to phone and email inquiries and giving information sessions.
Participate in the Admission Committee for admission and appeal decisions.
Assist in the timely review of all undergraduate applications for admission as needed.
Successfully manage all aspects of a special program or initiatives for a specific population as identified by the Director of Admission. Some examples of programmatic responsibilities include: Coordinating Alumni Admission Volunteer Outreach campaigns Serving as the liaison for special populations such as: students requesting gap year/deferrals, Veterans, Concurrent Enrollment students, etc. Assisting with the coordination of Academic Recruitment Initiatives and department information
Collaborate and take direction from the Assistant Director of Campus Visit Programs regarding responsibilities that contribute to the success of all campus visit programs. This may include planning and implementing components of larger programs or coordinating specific visit programs.
Professional Expectations Responsible for timely follow up with internal and external customers. Researching complex questions and connecting with campus partners to provide accurate information.
Complete reports related to travel, outreach and special programs in a timely manner.
Participate as an engaged and supportive member of the Admissions team
Maintain knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508. Produce and remediates digitally accessible materials in accordance with FLC standards.
Demonstrate a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities