Administrator

SENIOR HOUSING OPTIONS INC.•Parachute, CO

About The Position

The Administrator will oversee an Assisted Living facility with up to 62 units. The primary purpose of this position is to oversee and coordinate support for the day-to-day needs of assisted living residents in accordance with current federal, state, and local regulations. This role has full responsibility for the facility and ensuring the highest degree of personal care and quality of life will be received by all residents. The Administrator sets the tone for the community, modeling an attitude and style that promotes accountability, compassion, and engagement for both residents and staff. The Administrator exercises a great degree of independent judgment regarding resident care and staff management.

Requirements

Commitment to fulfilling the mission of Senior Housing Options and representing the mission to community members and leaders, funders and potential residents and families.
Demonstrates the ability to build and foster a strong, inclusive culture that promotes collaboration, respect, and shared goals. Consistently encourages open communication, values diversity, and inspires high performance through positive reinforcement and team engagement. Committed to creating an environment where employees feel valued, supported, and motivated to contribute their best work towards the organization's mission and objectives
Strong project management skills
Customer service focus
Strong interpersonal and communication skills in dealing with difficult or stressful situations
Possess a sense of urgency and takes appropriate actions to resolve issues
Skilled at communicating clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner.
Ability to problem solve and the ability to make critical decisions
Committed to motivating and leading staff and creating a positive working environment
Understands the need for discretion in handling confidential information
Self-directed, accountable for results
Enjoys community involvement, resident interaction, and public representation of the organization.
High school diploma or equivalent required
Prior leadership and supervisory experience a must
Must be at least 21 years of age
Must be knowledgeable of reimbursement regulations.
Demonstrated working knowledge of Microsoft Office Suite including Word, Excel, Outlook
Valid Colorado Driver’s License
Clean MVR
Current Flu shot
Current CPR
TB

Nice To Haves

Bachelors in related field such as Human Services preferred; relevant experience may be considered in lieu of a degree preferred
Minimum three (3) years prior work experience managing an Assisted Living facility preferred
Must have completed 40-hour Assisted Living Administrator training program or willing to obtain within 30 days of hire.
Must have a medication administration (QMAP) qualification.

Responsibilities

Manage the day-to-day delivery of services to ensure residents receive the care that is described in the resident agreement, the comprehensive resident assessment and the resident care plan.
Organizing and directing the assisted living residence’s ongoing functions including physical maintenance
Monitor the maintenance and operation of electrical, plumbing, heating, cooling, and mechanical systems including the development and monitoring of a preventative maintenance program
Regularly inspect the grounds, building, and common areas for proper maintenance and cleanliness
Coordinate unit turnovers with other staff members, ensure units are refurbished and cleaned in a timely manner
Ensure quality of care and safety of residents is always the top priority
Will manage a team of employees including hiring, firing, interviewing, training, scheduling, and performance evaluations
Plan, conduct and schedule in-service training, on-the-job training, and orientation programs to assure that staff are trained to perform duties according to expectations
Maintain a written organization chart for well-defined lines of responsibility.
Supervise and evaluate resident care, including adherence by team members to direct care procedures, care plans, physician orders and best practices
Meet with residents, families and case managers periodically and as needed
May communicate with physicians, diagnostic services, hospitals, and families as needed
Work with other personnel to maintain a safe and sanitary environment, including following safety and fire procedures, infection control and universal precaution policies and procedures.
Manage the operations of the facility, including housekeeping and janitorial functions, to ensure the facility always maintains a clean appearance and safe living conditions
Conduct tours of the community for prospective residents and their family; coordinate and complete assessments on potential residents as part of the move in process
Compliance with Medicaid move-in paperwork and ongoing management of a residents Medicaid eligibility
Monitor the dietary program to assure resident satisfaction, regulatory compliance, and the facilitation of innovation in the dining program
Maintain proper resident files in compliance with federal and state regulations
Ensure compliance with all health department and life safety regulations
Comply with all applicable federal, state, and local laws concerning licensure and certification
Obtain support service referrals for tenants and ensure residents are well educated on the services and support available to them; coordinate with service providers and case managers as needed
Provide residents with appropriate and frequent opportunity to participate in group or independent activities
May engage in community outreach to obtain donations and services for the building, may include participation at local agency meetings and hosting public events at the property
Ensure facility always meets capacity goals; quickly and effectively manage a resident waitlist
Manage property budget and ensure all expenses are accounted for and within budget
Submit required documents, invoices, inspections, and all other property reports to the SHO Office weekly
Collect resident rents, make bank deposits, disburse personal needs allowance funds, code invoices, complete loan compliance functions and record transactions in Property Management Software System.
Prepare and execute all occupancy agreement documents and orientation of new tenants; prepare notices of lease violations as needed
Adhere to all resident rights, including privacy, confidentiality, and treating residents with dignity and respect
Complete other duties as assigned by the SHO management team