Administrator (Bedfordshire)

Recovery Focus
Hybrid

About The Position

As an Administration and Data Worker with Aquarius Young People’s Team Bedfordshire, you’ll play a key role in keeping our service running smoothly and effectively. Based in Bedford, you’ll provide essential administrative, data, and communication support to help deliver high-quality services to young people and their families affected by alcohol and drug use. This is a varied and fast-paced role where no two days are the same. From coordinating appointments and booking venues to supporting marketing activity and maintaining accurate records, you’ll be at the heart of the team—ensuring both colleagues and clients have a seamless and positive experience.

Requirements

  • Experience in an administrative role, ideally involving data entry and reporting
  • Strong IT skills, including Microsoft Office and electronic communication systems
  • Confidence working with people from a wide range of backgrounds
  • Excellent organisational and time management skills
  • A flexible, can-do attitude and the ability to work both independently and as part of a team
  • Good communication skills, both written and verbal
  • GCSEs (or equivalent) in English and Maths at Grade C or above
  • A minimum of two years free from alcohol or substance misuse

Responsibilities

  • Provide comprehensive administrative support to the service
  • Accurately input, maintain, and report on service data
  • Book appointments, training sessions, and venues
  • Support the coordination of service delivery and client engagement
  • Assist with marketing, communications, and promotional activity
  • Manage emails, diaries, and electronic filing systems
  • Respond to enquiries from clients and stakeholders via phone and face-to-face
  • Ensure all records are up to date and compliant with organisational standards
  • Work collaboratively with colleagues to support the smooth day-to-day running of the service

Benefits

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days’ annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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