Administrator - Title Management

Holman•Mount Laurel, NJ

2d•$22 - $29

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. What will you be doing? Promptly log all incoming titles to initiate proper workflow Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals Review titles for accuracy and salability Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor Prepare titles and ownership documents in connection with vehicles sales and/or state applications Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions. Serve as the primary person who resolves post-sale title adjustment requests – customer service Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks Review and maintain client and remarketing channel Powers of Attorney Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals Positively contributes to departmental morale What are we looking for? High School Diploma or equivalent, a degree in Business Administration or relevant field preferred Additional education, certifications, or experience are a plus Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc. 0-2 years’ experience in administrative services, title work or related fields Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security #LI-CD1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $21.90 - $29.03 USD per hour. Artificial Intelligence Statement To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact [email protected] This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. At Holman, we do business The Holman Way by doing the right thing for our employees, our customers, and the community. We are a global automotive leader with more than 6,500 employees across the world delivering exceptional fleet leasing and management services, van and truck productivity solutions, vehicle fabrication and upfitting, powertrain component distribution, automotive retail sales and service experiences, insurance and risk mitigation, and automotive-centric innovative solutions. Headquartered in Southern New Jersey since 1924, we’re looking for talented individuals to join our Great Place to Work certified culture and drive another century of success built on investing in people. Apply today and see why life is better The Holman Way.

Requirements

High School Diploma or equivalent, a degree in Business Administration or relevant field preferred
Additional education, certifications, or experience are a plus
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
0-2 years’ experience in administrative services, title work or related fields
Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

Responsibilities

Promptly log all incoming titles to initiate proper workflow
Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals
Review titles for accuracy and salability
Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor
Prepare titles and ownership documents in connection with vehicles sales and/or state applications
Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions.
Serve as the primary person who resolves post-sale title adjustment requests – customer service
Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales
Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks
Review and maintain client and remarketing channel Powers of Attorney
Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals
Positively contributes to departmental morale

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match.
Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty.
In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.