Administrative Trainer

ECS Ltd•Wilmington, NC

About The Position

As a Human Resources Administrator Trainer Coordinator, you bring values in a way that is critical to the success of the organization. You are extremely tech-savvy and are comfortable using computers and other office equipment to complete administrative tasks. Versatile, organized, and dependable are all key characteristics that your peers would use to describe you. You get the “big” picture and want to contribute accordingly – and that’s why you’ll have all the opportunity for career growth within our company you’ll want.

Requirements

High School or GED required
3 years of experience of ECS-related experience
SHRM-CP or PHR required (or received within six months of accepting position)
Comprehensive knowledge of ECS' Administrative policies and procedures.
Excellent interpersonal and conflict resolution skills.
Strong interpersonal coaching abilities.
Proficiency in Microsoft Office Suite and familiarity with accounting and HRIS systems.

Responsibilities

Provide comprehensive training to Office Administrators to include policies and procedures associated with Accounting, Payroll and Human Resources.
Consistently improve teaching and training methods.
Lead system-based training initiatives on the human resources information system (HRIS), accounting systems, learning management system (LMS) and company intranet access, such as utilization, new products, features or enhancements.
Collaborate with subject matter experts in HR, Accounting, and Operations to ensure role-based training materials reflect current practices and requirements.
Create supporting training materials such as manuals, job aids, and checklists.
Customize training for Office Administrators based on office size, structure, and responsibilities.
Respond to inquiries regarding company policies, procedures, and programs.
Assist in the administration of various human resources and accounting procedures for company personnel.
Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
Participate in developing departmental goals, objectives, and systems.
Provide back-up to local Office Administrators when absent for HR, Accounting and Payroll duties.