Administrative Technician III

Oklahoma Human Services • Wagoner, OK

27d • Onsite

About The Position

This position is located in Wagoner, Oklahoma. This position is a full-time in an office setting.

Requirements

• Must possess a valid driver's license and must maintain required car insurance.
• High School Diploma or equivalent.
• Strong communication and organizational skills.
• Requirements at this level consist of 24 months of clerical office experience; or an equivalent combination of education and experience

Responsibilities

• Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
• Demonstrate the ability to handle difficult situations with respect and courtesy.
• Serves as the EBT clerk.
• Make appropriate program referrals to community resources.
• Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner.
• Participate in individual and staff conferences.
• Must attend all mandatory trainings associated with the position.
• Writes, presents, and interprets information in a clear, concise, and organized manner.
• Maintain compliance with Adult and Family Services business processes, policies, and standards.
• Performing various backup duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees