Administrative Support

Akicita Federal, LLC • Minot, ND

5d • $36 - $36 • Onsite

About The Position

Seeking a professional Front Desk Administrative Support specialist. This role focuses on providing high-quality customer service and critical data entry for the Transition Assistance Program (TAP), Military & Family Readiness Center (M&FRC). You will serve as the first point of contact for service members and their families, ensuring they receive accurate information and administrative assistance during their military transitions.

Requirements

• Must pass a background check to gain network access.
• Must complete mandatory Operational Security (OPSEC) training within 30 days of hire.
• Must comply with all base-specific regulations, including vehicle registration and safety protocols.
• Technical Skills: Proficiency in Microsoft Office (especially Excel, Access, and Word) is required.
• Communication: Strong ability to communicate effectively, both orally and in writing, using tact and courtesy.
• Administrative Knowledge: Familiarity with clerical procedures, file maintenance, and correct grammar/punctuation.

Nice To Haves

• Military Familiarity: Knowledge of Air Force terminology and programs is preferred.

Responsibilities

• Customer Service: Greet visitors, answer telephone calls, and refer patrons to appropriate staff or programs based on their needs.
• Data Management: Perform extensive data entry into specialized systems, including AFFIRST and TAP ACCESS databases, to maintain accurate customer records.
• Administrative Support: Prepare, edit, and proofread correspondence, memos, and reports using Microsoft Office (Word, Excel, and PowerPoint).
• Office Operations: Maintain office calendars, manage incoming/outgoing mail, and requisition office supplies.
• Records Custodian: Serve as the primary record custodian, ensuring files are established, maintained, and disposed of according to Air Force regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed