Administrative Support-Student Assistant (Financial Aid ECC)-1

Dallas CollegeChicago, IL
5d$24 - $24

About The Position

The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth. The Student Assistant- Administrative Support provides essential clerical and administrative support to a college department, ensuring the efficient operation of daily office functions. This role offers students the opportunity to develop professional office skills in a supportive campus environment.

Requirements

  • Undergraduate student awarded federal work study funds in financial aid package.
  • Must meet the Satisfactory Academic Progress standards set by Dallas College.
  • Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
  • Must be a U.S. citizen or eligible noncitizen.
  • You must not have any prior institutional balance or blocks.
  • Student must have transportation to off-campus worksites.
  • Completes required Dallas College professional development training hours.

Nice To Haves

  • Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study.
  • Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
  • Ability to follow verbal and written instructions accurately and efficiently.
  • Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
  • Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
  • Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area.
  • Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses).
  • Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
  • Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
  • Proven ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

  • Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
  • Provides team support to colleagues, fostering a collaborative and productive work environment.
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
  • Completes all required training and professional development sessions to enhance skills and knowledge.
  • Supports the mission, values, goals, and principles of the College.
  • Performs additional duties/responsibilities as assigned by the supervisor.
  • Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
  • Manage incoming and outgoing mail and small package deliveries.
  • Perform data entry, maintain records, and update databases accurately.
  • Assist with filing, scanning, and organizing documents.
  • Schedule appointments, meetings, and manage calendars as needed.
  • Prepare and proofread correspondence, reports, presentations, and other documents.
  • Assist with office supply inventory and ordering.
  • Provide support for departmental events, workshops, or special projects.
  • Maintain confidentiality of sensitive information.
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