About The Position

The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth. Shared Duties and Professional Conduct: Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact. Provides team support to colleagues, fostering a collaborative and productive work environment. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite. Completes all required training and professional development sessions to enhance skills and knowledge. Supports the mission, values, goals, and principles of the College. Performs additional duties/responsibilities as assigned by the supervisor. Student Assistants are generally placed in one of the following roles: Administrative Support- Student Assistant The Student Assistant- Administrative Support provides essential clerical and administrative support to a college department, ensuring the efficient operation of daily office functions. This role offers students the opportunity to develop professional office skills in a supportive campus environment.

Requirements

  • Undergraduate student awarded federal work study funds in financial aid package.
  • Must meet the Satisfactory Academic Progress standards set by Dallas College.
  • Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
  • Must be a U.S. citizen or eligible noncitizen.
  • You must not have any prior institutional balance or blocks.
  • Student must have transportation to off-campus worksites.
  • Completes required Dallas College professional development training hours.

Nice To Haves

  • Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study.
  • Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
  • Ability to follow verbal and written instructions accurately and efficiently.
  • Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
  • Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
  • Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area.
  • Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses).
  • Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
  • Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
  • Proven ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

  • Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
  • Manage incoming and outgoing mail and small package deliveries.
  • Perform data entry, maintain records, and update databases accurately.
  • Assist with filing, scanning, and organizing documents.
  • Schedule appointments, meetings, and manage calendars as needed.
  • Prepare and proofread correspondence, reports, presentations, and other documents.
  • Assist with office supply inventory and ordering.
  • Provide support for departmental events, workshops, or special projects.
  • Maintain confidentiality of sensitive information.
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