Administrative Support Specialist

Child Focus • Cincinnati, OH

1d • $16 • Onsite

About The Position

We invest in you while working together to strengthen our community. Administrative Support Specialist Child Focus 4760 Red Bank Expressway Cincinnati, Ohio 45227 (Hamilton) Hours: Full Time M, T, TH and Friday 8am-4:30pm and Wednesday 1130am-8pm Pay: $16.00 Child Focus is a nonprofit agency. Our mission is to join with communities in improving the quality of life for children, families and adults. Child Focus is a leader in the industries of early childhood and behavioral health by creating responsive and innovative programs in collaboration with individuals, families, community agencies and institutions. Our early care and education, prevention and treatment programs improve coping mechanisms, provide support, promote school readiness and success and encourage growth and self-sufficiency for the children, families and adults in our community. Our Administrative Support Specialist is part of the team that supports our Mental Health Therapist and Case Managers. Working in the front office is one of the most important roles in our agency. The ideal candidate will be warm, friendly, display excellent customer service skills, be detail-oriented, and be able to multi-task. The primary job duties will include tracking clinical paperwork, requesting and releasing client information compliant with HIPAA regulations, answering a multi-line telephone system, entering data into an EHR, processing documentation for staff which includes opening and closing charts, scanning paperwork and running billing information to verify Medicaid, keeping an audit spreadsheet of admissions and terminations, communicating with outside stakeholders and providing friendly, supportive customer service to our clients and families. Child Focus Excellent Benefits Competitive salaries Comprehensive medical, vision, dental insurance and EAP program Health Savings and Flex Spending account options with agency match Generous paid time off and Extended Illness benefits 403(b) retirement plan with generous employer match Company Car program and mileage reimbursement Federal Student Loan Forgiveness program eligibility and tuition reimbursement Paid Internships On-site childcare with employee discount Employee wellness benefits Join our Team! Child Focus Offers: Great Work Life Balance ! Employees are supported with flexible work schedules. Growth and Advancement Opportunities . Leadership is committed to promoting from within and growing the next generation of leaders. Personal and professional value in the work they do to support children, families and adults. Employees are highly engaged. Free continuing education Child Focus financially supports employee’s professional development.

Requirements

• HS Diploma/ GED

Nice To Haves

• 1 year of medical office experience

Responsibilities

• tracking clinical paperwork
• requesting and releasing client information compliant with HIPAA regulations
• answering a multi-line telephone system
• entering data into an EHR
• processing documentation for staff which includes opening and closing charts
• scanning paperwork and running billing information to verify Medicaid
• keeping an audit spreadsheet of admissions and terminations
• communicating with outside stakeholders
• providing friendly, supportive customer service to our clients and families

Benefits

• Competitive salaries
• Comprehensive medical, vision, dental insurance and EAP program
• Health Savings and Flex Spending account options with agency match
• Generous paid time off and Extended Illness benefits
• 403(b) retirement plan with generous employer match
• Company Car program and mileage reimbursement
• Federal Student Loan Forgiveness program eligibility and tuition reimbursement
• Paid Internships
• On-site childcare with employee discount
• Employee wellness benefits
• Employees are supported with flexible work schedules.
• Leadership is committed to promoting from within and growing the next generation of leaders.
• Free continuing education Child Focus financially supports employee’s professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees