Administrative Support Specialist
Forward Health LLC•Traverse City, MI
•$20 - $25•Onsite
About The Position
Harbor Oxygen is seeking a dependable and detail-oriented DME Support Specialist to join our Pontiac, Michigan. This office-based role plays a key part in coordinating Durable Medical Equipment (DME) and managing Home Sleep Testing (HST) services. The ideal candidate will be organized, patient-focused, and able to collaborate effectively with both clinical and administrative staff.
Requirements
- High school diploma or equivalent required.
- Strong communication and organizational skills.
- Ability to work independently and as part of a team.
Nice To Haves
- Experience in healthcare or medical equipment settings preferred.
- Familiarity with EMR systems and Salesforce is a plus.
Responsibilities
- Process and manage DME orders (e.g., CPAP/BiPAP machines, masks, tubing) as prescribed by providers using Salesforce.
- Educate patients in-office on proper equipment usage, care, and maintenance.
- Maintain inventory of DME, ensuring all devices are clean, functional, and ready for use.
- Serve as a primary contact for patient questions and support related to DME.
- Document all patient interactions, equipment dispensed, and test results in EMR and Salesforce.
- Assist with insurance verification and prior authorizations for DME and HST.
- Support the office team with additional clinical or administrative tasks as needed.
Benefits
- Eligible for employee benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
