Administrative Support Specialist

Imagine360 • Tredyffrin Township, PA

4d • Onsite

About The Position

Imagine360 is seeking an Administrative Support Specialist to join the team! The Administrative Support Specialist is responsible for managing incoming documents by uploading and indexing them as needed, verifying member eligibility, and supporting member matching tasks within the SDS/Smart Data Solutions system. The individual also serves as a backup for Document Imaging Specialists and assists with mail processing duties.
Position Location:100% Onsite 1550 Liberty Ridge Drive, Wayne, PA 19087

Requirements

• High school diploma or equivalent required
• Minimum of one year of related experience.
• Experience in health insurance claims administration or related field.
• Working knowledge of computers and software including but not limited to Microsoft Office products.
• Work in a fast-paced environment.
• Demonstrated organizational, problem solving, and analytical skills as well as detail oriented.
• Strong written, telephonic, and oral communication skills
• Demonstrated ability to work independently, prioritize workloads, multi-task and manage priorities to meet deadlines.
• Ability to meet deadlines, handle stress, interacts professionally with others.

Responsibilities

• Handles incoming documents, uploads and indexes as requested.
• Confirms member eligibility on incoming Medicaid and Electronic claims.
• Assists with member matching functions in the SDS/Smart Data Solutions system.
• Serves as a backup to the Document Imaging Specialists.
• Assists in the processing of incoming and outgoing mail as assigned.
• Provides timely and thorough follow-up with internal and external customers.
• Recognizes and alerts appropriate leadership of trends or other anomalies and participates in the solutions.
• Completes HIPAA training annually.

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED