Administrative Support Specialist

H & R Computer Consulting Services•Miami, FL

1d•$52,000 - $60,000•Onsite

About The Position

The Front Desk Security & Administrative Support Specialist serves as the primary point of contact for visitors, staff, and incoming communications at NOAA’s AOML facility. This role is responsible for ensuring building security, managing front desk operations, and providing comprehensive administrative support to maintain a safe, organized, and efficient work environment. This position requires a detail-oriented professional capable of handling security protocols, visitor management, and clerical responsibilities in a fast-paced federal facility setting.

Requirements

High School Diploma or GED required
Minimum 2 years of experience in reception, security, or administrative support roles
Strong communication and interpersonal skills
Ability to enforce security protocols and assess risk effectively
Proficiency in Google Workspace (Gmail, Calendar, Drive)
Strong multitasking and organizational abilities
High attention to detail and accuracy in record-keeping
Ability to remain calm and professional in high-pressure situations
Must pass a Moderate Background Investigation (MBI)
Ability to meet federal security and compliance requirements
Must be eligible to work under U.S. federal contract regulations

Nice To Haves

Associate’s degree in Business Administration or related field preferred
Experience in federal or government contractor environments preferred
Familiarity with CCTV, access control, or visitor management systems is a plus

Responsibilities

Security & Access Control Monitor facility entrances using CCTV systems and access control tools
Verify visitor identity and purpose before granting access
Maintain strict visitor check-in procedures, including ID verification and badge issuance
Coordinate with internal staff before allowing visitor entry
Report suspicious activity and document security incidents promptly
Maintain accurate, real-time visitor logs
Serve as the first point of contact for visitors and incoming calls
Answer, route, and log calls while handling inquiries professionally
Manage conference room scheduling using Google Calendar
Prepare meeting spaces, including setup and breakdown for events and meetings
Handle mailroom operations including sorting, distribution, and outgoing shipments (USPS, UPS, FedEx)
Perform general administrative tasks such as filing, data entry, correspondence drafting, and document management
Maintain digital records and organize files in Google Drive
Support updates to internal communication boards and documentation
Conduct daily safety inspections and report hazards promptly
Ensure all common areas (lobby, mailroom, conference rooms) remain clean, safe, and organized
Adhere to all organizational safety and emergency procedures
Assist with onboarding and offboarding documentation and processes
Coordinate distribution and collection of government property
Provide guidance to new staff and interns regarding facility procedures and logistics
Support urgent offboarding processes when required
Maintain logs for visitors, calls, mail, and onboarding/offboarding activities
Contribute data for monthly service and performance reports
Ensure compliance with federal security and operational standards