Administrative Support Specialist (Litigation & Distribution)

Responsive Auto Insurance Company • Plantation, FL

2d • Onsite

About The Position

Responsive Auto Insurance is seeking a detail-oriented Administrative Support Specialist to support both our Litigation and Distribution teams. This role will begin with a focus on Litigation support and expand into Distribution responsibilities after training. The ideal candidate is highly organized, proactive, and able to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.

Requirements

• High school diploma required; Associate’s or Bachelor’s degree preferred
• 1–3 years of administrative support experience (legal or insurance experience a plus)
• Prior experience in a law firm or legal office preferred
• Strong organizational and time management skills
• Ability to manage multiple calendars and deadlines with accuracy
• Familiarity with court scheduling procedures is a plus
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office, email, and calendar systems (Word, Excel, Outlook)
• Strong written and verbal communication skills and professional phone etiquette
• Ability to work in a fast-paced environment and maintain confidentiality

Nice To Haves

• legal or insurance experience a plus
• Prior experience in a law firm or legal office preferred
• Familiarity with court scheduling procedures is a plus

Responsibilities

• Manage attorney calendars and coordinate daily, weekly, and long-term scheduling
• Schedule client consultations, court hearings, depositions, mediations, and meetings
• Communicate with clients, courts, opposing counsel, experts, and vendors to confirm dates and times
• Send calendar invites, reminders, and updates to all relevant parties
• Track deadlines, court dates, and important case milestones
• Assist with rescheduling matters and handling scheduling conflicts promptly
• Maintain accurate case calendars and update scheduling information in case management systems
• Prepare and organize files or materials needed for scheduled events
• Support attorneys and staff with general administrative and legal assistant duties as needed
• Provide administrative and operational support to the Distribution team
• Assist with reporting, tracking, appointment processing, and data entry
• Support coordination of communications and internal requests
• Maintain organized records and assist with operational workflows
• Develop, foster, and maintain relationships with agents and internal teams
• Maintain CRM and internal systems with accurate data entry
• Ensure compliance with underwriting guidelines and regulatory standards

Benefits

• Employer-Paid Healthcare : Medical, dental, and vision plans with free preventative care. Responsive pays 100% of the employee-only premium for full-time employees.
• Employer Contributed HSA : $500 per quarter /$2000 per year.
• Retirement Savings: 401(k) with company match.
• Wellness Programs: Mental health support and wellness initiatives.
• Career Development: Training and growth opportunities in a collaborative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees