Administrative Program Assistant I

Virginia Department of Social Services•Prince George, VA

2d•Onsite

About The Position

Prince George County Department of Social Services is currently accepting applications for the position of Administrative Support Specialist II. This front desk position will be involved in a wide spectrum of duties providing clerical support to Benefits Programs, Family Services and Administrative staff. The outlined duties include greeting walk-in customers, answering, and forwarding calls to appropriate staff, processing and scanning daily mail, ensuring accuracy and completeness of applications; scheduling appointments for clients applying for benefits, entering data through Application Registration into VaCMS, preparing reports; typing, word processing and data processing duties; assisting clients. The ability to maintain confidentiality is required.

Requirements

Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques
thorough knowledge of business English, spelling and type accurately at a reasonable rate of speed
ability to make arithmetical calculations
ability to operate standard office equipment
ability to interact positively with difficult members of the public
ability to follow oral and written instructions
ability to establish and maintain effective working relationships with associates, clients and the general public
excellent customer service skill is required
Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and considerable clerical experience