Administrate Support Representative

Radwell InternationalWillingboro Township, NJ
$52,000Onsite

About The Position

The Administrative Support Representative is responsible for supporting designated Inside Sales Representatives with administrative and operational tasks. Responsibilities include order entry, post‑sale customer support, and open quote follow‑up. This role plays a critical part in ensuring accurate processing, timely customer communication, and overall support efficiency.

Requirements

  • Strong computer skills with the ability to learn and use Radwell systems in an automated environment
  • Strong computer proficiency
  • Proficiency using email, the internet, Microsoft Office, and similar tools
  • Ability to multi‑task
  • Ability to work in a fast‑paced environment
  • Attention to detail
  • Problem‑solving abilities
  • Strong communication skills
  • High School Diploma or equivalent preferred
  • Experience in order entry or data processing preferred

Responsibilities

  • Work closely with Inside Sales Representatives to support daily administrative tasks
  • Ensure a high degree of customer satisfaction through prompt task completion and effective internal and external communication
  • Enter orders into sales order processing systems, ensuring accuracy of delivery information, payment terms, and other critical order details
  • Confirm all orders with customers and perform follow‑up and order clean‑up as necessary
  • Meet minimum daily standards for quotes and administrative output expectations
  • Interact with internal departments to support customer commitments
  • Assist with business system database cleanup and ongoing maintenance
  • Perform other duties, tasks, or work as assigned

Benefits

  • Medical, dental, and vision coverage starting Day 1 of employment
  • 15 PTO days
  • Paid company holidays
  • Company‑paid short‑term and long‑term disability
  • Company‑paid life insurance
  • 401(k) with company matching
  • Free onsite gym

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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