Administrative Support Officer

UK Centre for Ecology & Hydrology (UKCEH)Wallingford, VT
8dHybrid

About The Position

UKCEH is hiring an Administrative Support Officer (ASO) to play a vital role at the heart of our Tender Support and Research Development and Impact (RD&I) Teams. This is an exciting opportunity for an organised, proactive individual who is skilled at managing information, coordinating activities, and supporting effective organisational processes. The ASO provides essential administrative, data management, and coordination support, helping to ensure the smooth and efficient operation of bids, tenders, and funding-related activities across the organisation. Acting as a key member of the team, the role helps maintain accurate, accessible, and up to date information that enables informs decision-making and effective collaboration. By maintaining high-quality records, contributing to structured workflows, and enabling timely communication and reporting, the ASO plays an important part in successful funding outcomes and strengthening UKCEH’s research impact. This role offers the chance to work with colleagues across the organisation, contribute to meaningful environmental research, and be part of a supportive and collaborative team.

Requirements

  • Strong organisational and coordination skills
  • High attention to detail and accuracy in data handling
  • Clear, professional written communication and followup skills
  • Ability to work effectively to daily, weekly, monthly, and quarterly deadlines
  • Experience with, or willingness to develop skills in, SharePoint, Outlook, and Teams
  • Comfortable navigating multistage administrative processes
  • Strong MS Word skills (especially for document formatting)
  • Proactive approach to identifying and resolving data gaps or inconsistencies
  • Ability to handle confidential information appropriately
  • Interest in learning complex processes and contributing to ongoing system improvements

Responsibilities

  • Database & Workflow Management: maintaining accurate and up to date records, monitoring their progress through the workflow, reconciling information across tools, and addressing any data gaps or inconsistencies.
  • Reporting & Routine Cycles: running key weekly, monthly, and quarterly reports, keeping shared calendars and HUB information updated, and managing the administration and distribution of quarterly customer surveys.
  • Day-to-Day Organisation: responsible for keeping file systems organised and compliant, assisting with the creation and upkeep of SharePoint HUB pages, and maintaining valid system logins.
  • Supporting Tender Executives with Bid Activities: formatting and updating staff CVs, creating and maintaining accurate keyword profiles for staff, and formatting and collating submission documents using Adobe PDF Tools.

Benefits

  • 27 days annual leave, plus 3 days for our Christmas closure
  • 10% employer pension contribution
  • Enhanced maternity and paternity leave (subject to qualifying requirements)
  • 24 hour, 365-day access to support with physical, mental, social, health or financial issues plus access to our trained Welfare Officers
  • Flexible working opportunities
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