Administrative Support III - Access, Community Engagement, and Regional Operations

FVTC • Appleton, WI

2d • $25 - $29 • Onsite

About The Position

This position provides administrative support and high-level technical assistance to the Vice President of the division, and managers of International Student Services, with specific responsibilities in International Student Services, Regional Operations, and related programming. This position will perform complex and confidential administrative and programmatic functions to ensure assigned department operations flow smoothly. This position will also assume responsibility without direct supervision and make decisions within the scope of assigned authority. The employee in this position has access to and responsibility for confidential documents, access, and knowledge of sensitive and confidential information as a part of normal duties.

Requirements

• Associate's degree in administrative professional, Human Resources, or related field or related field
• Four to five years' work-related experience in a fast-paced, open environment
• Advanced skills in Microsoft Word, PowerPoint, and Excel are required, including proficient research skills
• SharePoint maintenance and design experience
• Workday/PeopleSoft experience
• Advanced oral and written communication skills, including strong composition skills are required.
• Valid driver's license and acceptable Motor Vehicle Record check required

Nice To Haves

• Language ability in Spanish and/or Hmong preferred.

Responsibilities

• Maintain calendars for the Vice President of the division and managers of International Student Services, coordinate travel arrangements, itineraries, and conference registrations, and process department paperwork in compliance with college policies.
• Compose, design, or edit confidential correspondence, reports, forms, agendas, and other materials.
• Create presentations, proofread for accuracy and clarity, and ensure final copy meets professional standards.
• Prepare confidential materials in support of relevant grievances, equal opportunity, employee matters, and strategic discussions.
• Attend meetings where high-level operational issues are discussed.
• Provide excellent internal and external customer service for regional operations and International Student Services, including responding to inquiries, making referrals, scheduling appointments, and providing program guidance.
• Support the creation and execution of marketing, communication, and social media initiatives related to international student engagement and retention, programming, and community outreach.
• Develop, implement, and coordinate international student orientations, workshops, field trips, mentorship programs, and end-of-year events.
• Support opportunities for FVTC staff and the local community to engage in global and multicultural learning.
• Update and maintain international student records in Workday, run required reports, and ensure data accuracy for applications, enrollment, and retention metrics.
• Coordinate and process departmental and program-related invoices, reimbursements, requisitions, and supply orders, and reconcile P-card transactions for assigned areas.
• Coordinate contracts and manage Department of Corrections memorandums of understanding, programming agreements, and other departmental partnerships.
• Manage the front desk of international student services, support regional and community advisory committees, study abroad collaborations, and community engagement initiatives.
• Maintain and improve the division SharePoint, related web pages, and PowerPoint resource library.
• Create, run, and analyze disaggregated data reports in collaboration with division managers; prepare specialized informational reports as requested.
• Schedule and support departmental meetings and events, prepare agendas, take and distribute minutes, and develop related communications.
• Assist with arrival, departure, and housing logistics for international students, including airport pickups, residence hall coordination, and supply management.
• Monitor and coordinate budgets for assigned areas, correct errors, prepare annual budgets, and ensure compliance with local, state, and federal records retention requirements.
• Perform other projects, duties, and activities as needed or as assigned by supervisor.
• Represent FVTC at internal and external meetings and events as needed.
• Serve as backup support to division staff as necessary.

Benefits

• comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options
• Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods.
• We offer life and disability insurance, with options for additional coverage.
• Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs.
• Professional development opportunities include training, certifications, and tuition reimbursement.
• Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees