ADMINISTRATIVE SPECIALIST

Key Works•Seattle, WA

2h•Onsite

About The Position

Provides administrative and operational support to the Chief Executive Officer and Senior Leadership Team. Manages executive calendar, meetings, travel, and confidential communications. Prepares agendas, reports, presentations, and board-related materials. Supports data collection, analysis, and reporting related to organizational performance, program outcomes, and operational metrics. Maintains dashboards, tracks key indicators, and assists leadership with data-informed decision-making. Coordinates cross-departmental tasks, follows up on executive priorities, and supports special projects to improve workflow, compliance, and organizational efficiency. Serves as a trusted liaison between the CEO, leadership team, board members, and external stakeholders. Demonstrates strong organizational judgment, discretion, analytical thinking, and leadership potential aligned with future Chief of Staff responsibilities.

Requirements

Strong analytical and data management skills with ability to interpret and summarize metrics
Proficiency in Microsoft Excel and/or Google Sheets; strong skills in Word, PowerPoint, and document management
Excellent organizational, time-management, and follow-up skills
Ability to communicate effectively at all levels within an organization
Strong written and verbal communication abilities
Ability to manage multiple priorities in a fast-paced environment
High level of discretion and professionalism when handling confidential information
Ability to collaborate effectively across departments and with external partners
Knowledge of nonprofit, healthcare, or behavioral health operations preferred
Associate or bachelor’s degree in business administration, Public Administration, Health Administration, Data Analytics, or related field preferred
Minimum of 3–5 years of administrative, executive support, or operational experience
Residential/behavioral health experience preferred; experience in nonprofit, behavioral health, healthcare, or human services environment strongly preferred
Experience supporting executive leadership, board operations, or organizational reporting preferred
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

Advance company initiatives and organizational goals by coordinating key stakeholders and tracking project deliverables
Create and manage executive dashboards and roll-up of key organizational metrics
Collect, validate, and analyze raw data related to admissions, treatment outcomes, and work skills programming activities as needed
Maintain Board of Directors related documents – monthly meeting minutes, annual retreat summaries, tenure tracking, and committee documentation as directed
Provide comprehensive administrative support including calendaring, meeting coordination, travel arrangements, expense reporting, record keeping, and distribution of leadership communications
Coordinate communication and collaboration with internal and external stakeholders including Managed Care Organizations (MCOs), partner organizations, and community contacts
Ensure confidentiality, accuracy, and professionalism in handling sensitive executive, board, and organizational information
Participate in a variety of meetings (senior leadership, quality improvement, marketing) to record minutes, document outcomes, and track action items
Support internal staff events – holiday parties, retreats, and employee appreciation
Coordinate conference registrations, event promotions, booth setup, giveaways, and distribution of marketing materials