Administrative Specialist - Outpatient Services

Children's Crisis Treatment Center • Philadelphia, PA

73d • Onsite

About The Position

CCTC is seeking an Administrative Specialist to join our Outpatient Services Department to provide support services to the Outpatient & Trauma department, children and families served, and all other agency stakeholders. The schedule for this position is Monday through Thursday 11:30am - 7:30pm, and Friday 9:00am - 5:00pm.

Requirements

• At least one year experience performing duties as an Administrative Assistant or Secretary.
• Knowledge of entering data and producing reports using an electronic medical record system.
• Working knowledge of Microsoft Word, Excel and PowerPoint.
• Must have a High School Diploma or GED.
• Covid-19 vaccination required.

Nice To Haves

• Some college or Vocational school preferred.
• Bilingual (English/Spanish) candidates are encouraged to apply

Responsibilities

• Daily coverage of the main reception desk, including the ability to answer phones on a multi-line switchboard
• Maintaining electronic medical record (both for active and discharged clients)
• Notifying all parties in the Outpatient Center regarding No-Shows
• Sending daily attendance and/or “Case To Be Closed” letters, promptly sending letters to caregivers about missed appointments
• Logging all phone calls and referrals made and scheduled as brief case management notes into each clients medical record
• Checking of EVS
• Participating of weekly meetings
• Ordering supplies, and other duties applicable to the position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees