Director of First Impressions & Final Details: Administrative Specialist Needed! (Hendersonville, TN 37075)

Preferred Care at Home of North Nashville•Hendersonville, TN

1d•$18•Onsite

About The Position

At Preferred Care At Home, we’re a growing team dedicated to making life better for seniors. We’re looking for an Administrative Specialist who is part concierge, part office engine, and full-time beacon of positivity. You are the voice, the face, and the "vibe manager" of our office. Your mission includes: The Front Line: Be the first point of contact. We aim for a 90% phone answer rate, so you’ll need to be quick on the draw! Whether it’s a client, a caregiver, or a lost delivery driver, you’ll make them feel like the most important person in the world. Office Zen Master: You’ll keep our small office tidy, stocked with supplies, and festive. If there’s a holiday coming up, we expect glitter, greenery, or at least a very spirited banner. Caregiver Champion: You’ll play a huge role in interviewing, hiring, and onboarding our amazing caregivers. You'll work closely with our COO to ensure everyone is trained, compliant, and ready to shine. The Lunch Hero: You’ll handle the "What’s for lunch?" dilemma for our weekly team meetings—ordering, picking up (we pay for mileage!), and ensuring we’re all fed and happy. The "Everything Else": We’re a small business. Sometimes you’ll be filing; sometimes you’ll be solving a scheduling puzzle; sometimes you’ll be doing something we haven't even thought of yet.

Requirements

Very strong customer service skills
Technological know-how and comfort using computers and learning new software
Ability to juggle simultaneous requests and phone calls coming in close together without becoming flustered
Teamwork
Good organizational skills
A no-drama attitude
The ability to see things that need to be done and do them without prompting
1 year minimum higher education

Nice To Haves

Some experience with planning and organizing events would be great
Experience with caregiving for seniors

Responsibilities

Be the first point of contact, answering phones
Keep the office tidy and stocked with supplies
Interview, hire, and onboard caregivers
Handle lunch for weekly team meetings
Filing
Solving scheduling puzzles

Benefits

A great work environment with nice people and no drama!
The ability to help others and make a positive difference in the lives of seniors and caregivers
Work in a medium sized but growing company - be part of the growth!
Starting pay $18/hr
Weeknight on call will pay $15 each time
Weekend on call will pay $100 each time
PTO - 5 days after probation (for first year), 7 days per year every year following
Medical, dental, vision,
Aflac
Simply IRA Plan with Preferred Care At Home contributing 3%
MEC Preventive Wellness Program
Weekly team lunches from good restaurants
1 day per month as a paid “mental health day”. This is a use it or lose it day.
Paid holiday if you help with the on call rotation