Director Of First Impressions

HCI College•West Palm Beach, FL

11h

About The Position

An energetic team player who is detail oriented, has a strong work ethic and cheerful, professional demeanor. This person must work well in a fast-paced environment, be service oriented and above all a problem solver. The Director of First Impressions represents the school in all facets of client services, which may include, but are not limited to: greeting clients, answering the telephone, scheduling and confirming appointments, maintaining client records and coordinating patient flow.

Requirements

High school diploma or equivalent required
Associates degree preferred

Responsibilities

Greet and assist students, prospective students, visitors, and staff in a courteous, professional, and timely manner
Answer, screen, and transfer incoming phone calls to appropriate departments or personnel with accuracy and efficiency
Maintain a clean, organized, and professional front desk and reception area
Provide general information about programs, departments, and campus services, directing inquiries as needed
Manage incoming and outgoing mail, packages, and deliveries
Monitor and maintain visitor logs, ensuring proper check-in/check-out procedures
Support administrative tasks such as data entry, filing, and document preparation
Coordinate with various departments to ensure seamless communication and student support
Handle sensitive information with discretion and maintain confidentiality at all times
Respond to emails and inquiries promptly and professionally
Assist with special projects and events as assigned
Maintains regular and reliable attendance.