Administrative Specialist

University of Wisconsin Madison • Madison, WI

20h • $50,000

About The Position

The Office of Student Conduct and Community Standards (OSCCS) within Student Affairs is looking for an Administrator to serve as the first point of contact for the office. This role involves communicating with students, faculty, staff, parents/guardians, alumni, attorneys, and the public through various channels, including in-person interactions, email, telephone, text messages, and our Maxient database. To be successful in this position, the Administrator must manage a wide range of situations with patience and understanding. It is crucial to handle sensitive student information properly, maintaining a high level of confidentiality as required by federal and state laws. This position is well-suited for someone who can develop a thorough understanding of OSCCS services to resolve and document requests, while also escalating urgent issues to the appropriate OSCCS staff, all within a dynamic and fast-paced environment. OSCCS is responsible for managing the student misconduct process at the University of Wisconsin-Madison. This process is governed by three chapters of Wisconsin administrative law that apply to all UW campuses and students (Chapters 14, 17, and 18).

Requirements

• Demonstrated skills in administration, organization, and program management.
• Ability to manage multiple tasks and responsibilities while effectively organizing and coordinating diverse activities in a busy office environment with many interruptions.
• Ability to communicate with tact, courtesy, and discretion when interacting with all customers.
• Bachelor’s degree required
• Successful applicants must be authorized to work in the United States by their start date and must maintain continuous work authorization for the duration of their employment (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship).

Nice To Haves

• Experience as an authorized user of a Student Information System (SIS) and/or Maxient.
• Previous professional experience in Student Life (Student Affairs) or work related to the student conduct process.
• Master’s degree preferred in student affairs, education, counseling, or comparable program

Responsibilities

• Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies
• Serves on committees and attends meetings, representing the interests of the unit or program
• Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems
• Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s)
• Handle sensitive information appropriately, maintaining high level of confidentiality of student information, as required by federal and state law.
• Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success

Benefits

• This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
• For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level