Administrative Specialist - Housing and Community Services

City of Aurora•Aurora, CO

6d•$24 - $30•Onsite

About The Position

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. The Administrative Specialist provides complex administrative, clerical, technical, and accounting support and public contact work for the Housing and Community Services Department. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

High school diploma or equivalent (GED) required.
At least 2 years of related technical and administrative support experience including at least 1 year of customer service experience.
Business English, spelling, math, accounting procedures, and administrative support functions related to assigned department.
Microsoft Office suite including Outlook, Word, Excel and PowerPoint
Strong interpersonal and leadership skills
Excellent customer service skills over the phone and in-person
Skilled in checking information for accuracy and completeness and correcting errors
Work independently without extensive oversight
Ability to process high seasonal volume with strong attention to detail
Establish and maintain effective working relationships with employees, citizens, and elected officials.
Multi-task ability to effectively manage multiple projects with deadlines
Communicate effectively both verbally and in writing
Handle sensitive situations with tact and diplomacy

Responsibilities

Provides support for meetings; coordinate agendas, meeting back-up, transcribe minutes
Use Outlook calendar to schedule appointments, and monitor and plan special projects
Provides administrative support to Housing and Community Services divisions, a variety of committees, and commissions as assigned
Coordinates and completes special projects and programs
Responds to inquiries from the general public, department divisions, and members of commissions and committees via email and telephone
Composes, proofreads, and formats a variety of documents that include letters, proclamations, memoranda, and reports
Prepares, issues, and monitors department documents requiring technical knowledge of department functions
Operates a variety of office equipment including personal computers with varied software
Maintains, modifies, and updates database information for specialized division functions
Works with the Communications Department with creation of flyers, brochures, and press
Performs additional duties as assigned

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rich benefits package with low employee costs
Generous paid-time-off program (Vacation, Sick and Personal leaves)
Retirement pension plan
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
On-site fitness center and wellness programs
Remote work opportunities