Community Support Specialist - Housing First

Heritage Behavioral Health CenterDecatur, IL
5h$23 - $25

About The Position

As a Community Support Specialist serving individuals in Macon County, you will provide community-based mental health services that help individuals build independence, enhance daily living skills, improve emotional wellness, and remain stable in their homes and communities. You will play a key role in helping clients reduce hospitalizations, increase natural supports, navigate systems, and achieve their personal recovery goals. This is a highly rewarding, relationship-based position for someone who enjoys being out in the community and making a meaningful impact every day.

Requirements

  • High School Diploma or equivalent + 5 years of supervised mental health or social service experience
  • Minimum of 21 years of age
  • Valid driver’s license, reliable transportation, and proof of automobile insurance
  • Basic understanding of mental health symptoms, recovery models, and trauma-informed care.
  • Familiarity with local social service systems and community resources.
  • Strong communication and interpersonal skills for engaging a diverse population.
  • Ability to develop trust, build rapport, and maintain professional boundaries.
  • Effective organizational and time‑management skills in a fast-paced environment.
  • Work independently while remaining accountable to team goals.
  • Adapt to changing client needs, home environments, and schedules.
  • Use technology effectively for documentation and communication.
  • Demonstrate cultural humility and sensitivity to diverse backgrounds.

Nice To Haves

  • Bachelor’s degree in social work, psychology, human services, or related field preferred

Responsibilities

  • Provide community-based skill-building and support services to adults with mental health or co-occurring needs.
  • Assist clients in developing skills related to daily living, symptom management, problem-solving, socialization, and emotional regulation.
  • Support clients in crisis prevention, early intervention, and consistent follow‑up to maintain stability.
  • Help individuals access community resources such as housing, benefits, education, employment, and medical care.
  • Collaborate with behavioral health providers, primary care, community agencies, and natural supports to ensure coordinated services.
  • Document services in accordance with agency and state requirements.
  • Promote client independence, empowerment, dignity, and recovery.

Benefits

  • Generous Time Off: vacation, sick, personal, and holiday leave
  • Wellness Benefits: Employee Assistance Program (EAP), fitness reimbursement, every other Friday off (paid)
  • Insurance: health, dental, vision, FSA (health & dependent care), additional life insurance
  • Retirement: 401(k) and Roth options
  • Professional Growth: tuition assistance and continuing education opportunities
  • Loan Forgiveness: Eligible through the National Health Service Corps (NHSC)
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