Administrative Specialist Senior
About The Position
The Alcoholic Beverage Control Board develops and enforces reasonable administrative regulations relative to the sale and use of alcoholic beverages, tobacco, nicotine and vapor products. The Department of Alcoholic Beverage Control includes various divisions as follows: the Commissioner’s office, the Distilled Spirits and Malt Beverage divisions, an administrative services branch, a licensing division, an education branch, a legal division and an enforcement division. We are looking for an Administrative Specialist Senior to join our team of highly skilled professionals. As an Administrative Specialist Senior, you will provide high-level professional administrative support to internal staff and leadership related to the Department of Alcoholic Beverage Control. Provides high-level professional administrative support to the internal staff and leadership related to the Alcoholic Beverage Control's business operations. Performs duties in the oversight of intricate processes such as activities involving mandated regulations or procedures, comprehensive research, or collaboration with internal and external stakeholders; and performs other duties as required.
Requirements
- Graduate of a college or university with a bachelor's degree.
- Three years of professional, administrative, or business experience.
- Additional education will substitute for the required experience on a year-for-year basis.
- Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
Nice To Haves
- Excellent organizational skills including time management and meeting deadlines
- Attention to detail being thorough and accurate in completing tasks
- Excellent verbal and written communication skills
- Excellent Customer service skills
- Ability to work cooperatively as part of a team being able to set aside personal conflicts
Responsibilities
- Receives and processes professional license applications on a statewide basis.
- Provides initial review and enters payment for license applications and renewals received.
- Provides high- level review, evaluation, development and implementation of licensing programs and processes.
- Enters and monitors data in the department database.
- Prepares routine reports and in-depth data analysis for management.
- Responds to inquiries from both department staff and the public regarding license applications and general processes.
- Communicates license information to licensee’s reference status, payment information, and any application deficiencies.
- Provides high-level professional administrative support as directed by management
- Communicate general processes and procedures for completing an application to both staff and applicant.
- Communicate license status information to licensees that is limited to: status, payment information, and any application deficiencies.
- Process appropriate payments for application fees, refunds, and other routine licensing processes into our statewide database.
- Cross train in all areas of licensing processes.
- Complete any special project or assignment as directed by management.
- Performs other duties as assigned.
Benefits
- 37.50 hour work week
- Paid Leave (Sick, Vacation, etc.) & Paid Holidays
- Training/Career Development Opportunities
- Educational and Tuition assistance
- A variety of affordable health, dental and vision Insurance options including HRA, HSA and FSA options
- Life Insurance
- Retirement
- Deferred Compensation
- Wellness Incentive Programs
- Employee Discounts on electronics, health and wellness, retail, travel/events/entertainment, services and education
- Telecommuting and flexible work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
