Administrative Specialist II

State of Maryland • Baltimore County, MD

3d

About The Position

Maryland Department of Labor is currently accepting applications from qualified candidates for an Administrative Specialist II position within the Division of Labor and Industry, Safety Inspection program. As a member of the DLI team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union. To serve as the primary point of receipt and processing for all program payments, ensuring accuracy, timeliness, and strict adherence to inter-unit procedures and cash handling policies. This role is responsible for safeguarding funds, maintaining precise financial records, and supporting internal controls. By managing the payment process with integrity and consistency, the position ensures the smooth operation of financial activities, contributes to program accountability, and supports the overall efficiency and effectiveness of the program’s financial operations.

Requirements

• Education : Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience : One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.
• Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Nice To Haves

• At least six months of experience handling payments or cash transactions in accordance with established cash-handling policies and procedures.
• Experience providing administrative support in an office, regulatory, compliance, safety, or customer-service environment.
• Six months experience performing program support tasks such as updating database records, processing incoming documentation, and assisting customers or staff in a professional office environment.

Responsibilities

• Serve as the main point of receipt for all payments (Check, Credit Card, and ACH), initiating and managing the payment process by following inter-unit procedures.
• Ensure strict compliance with all cash handling policies, maintain accurate records, and safeguard funds.
• Log payments and refunds into databases (JRS, Evoke, SIU Access Database).
• Provides critical support by regularly updating and maintaining JRS and Evoke database files to ensure that owner and contact information is accurate, complete, and current.
• Performs quality checks to maintain data integrity and assists in streamlining database processes.
• Process third-party reports by entering received reports into databases.
• Provides comprehensive administrative support to the Program Manager and Chief Inspectors in the management and oversight of the Safety Inspection Program.
• Assists in developing, implementing, and monitoring new and revised policies, procedures, and processes to ensure alignment with departmental goals and regulatory requirements.
• Conducts research and investigations, gathering and analyzing data for use in compliance cases.
• Independently reviews case files and determines whether issuing a citation is warranted.
• Performs other duties as assigned by management including but not limited to providing back- up support for clerical staff in their absences.

Benefits

• Flexible hours
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefit" plan)
• Tax-deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employees Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees