Administrative Specialist I (Temporary)

OSHR Temporary Solutions • Wake County, NC

8h • $19 • Onsite

About The Position

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org . Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is located in 225 N McDowell St Raleigh -Wake County with the Department of Health and Human Services. Job Order Hourly Rate of Pay: $19.00 (Based on education and/or years of relevant work experience reflected on the application). Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants. Management Preferences: This position serves as an administration specialist for the NCOVR Vital Event Amendments Program. The individual in this position must efficiently and accurately evaluate and process application requests to amend birth certificates which contain missing or erroneous information, require legal name changes or require modification to other data within the legal record. The duties include interpreting the statutory and regulatory compliance of orders, and advising telephonic, walk-in, and correspondence customers of applicable laws and regulations. Additional responsibilities include: Liaise with the Register of Deeds office to ensure proper documentation and compliance with regulations; Prepare and send invoices and letters to customers and business partners; Maintain detailed records and databases of vital records transactions; Provide exceptional customer service by responding to inquiries and assisting clients with vital records requests; Collaborate with internal teams to streamline administrative processes and improve efficiency; Stay updated on relevant laws, regulations, and procedures related to vital records management; Meet assigned quotas and metrics designed by leadership; Proficiency in using office software such as Microsoft Office Suite; Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

• Proficiency in using office software such as Microsoft Office Suite
• Ability to prioritize tasks and manage time effectively in a fast-paced environment

Responsibilities

• Liaise with the Register of Deeds office to ensure proper documentation and compliance with regulations
• Prepare and send invoices and letters to customers and business partners
• Maintain detailed records and databases of vital records transactions
• Provide exceptional customer service by responding to inquiries and assisting clients with vital records requests
• Collaborate with internal teams to streamline administrative processes and improve efficiency
• Stay updated on relevant laws, regulations, and procedures related to vital records management
• Meet assigned quotas and metrics designed by leadership

Benefits

• Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED