Administrative Specialist I (Temporary)
About The Position
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is located in 225 N McDowell St Raleigh -Wake County with the Department of Health and Human Services.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Nice To Haves
- Proficiency in using office software such as Microsoft Office Suite
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Responsibilities
- This position serves as an administration specialist for the NCOVR Vital Event Amendments Program.
- The individual in this position must efficiently and accurately evaluate and process application requests to amend birth certificates which contain missing or erroneous information, require legal name changes or require modification to other data within the legal record.
- The duties include interpreting the statutory and regulatory compliance of orders, and advising telephonic, walk-in, and correspondence customers of applicable laws and regulations.
- Liaise with the Register of Deeds office to ensure proper documentation and compliance with regulations
- Prepare and send invoices and letters to customers and business partners
- Maintain detailed records and databases of vital records transactions
- Provide exceptional customer service by responding to inquiries and assisting clients with vital records requests
- Collaborate with internal teams to streamline administrative processes and improve efficiency
- Stay updated on relevant laws, regulations, and procedures related to vital records management
- Meet assigned quotas and metrics designed by leadership
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
