Administrative Specialist I
About The Position
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. The primary purpose of this position is to provide administrative support to managerial, supervisory, professional, and para-professional staff located in this office for the purpose to assisting eligible persons with disabilities to achieve identified goals. The position is located in the New Bern Unit office and provides direct and indirect clerical assistance to three counselors and other paraprofessionals and support staff in the office.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience OR An equivalent combination of education and experience
Nice To Haves
- Knowledge or experience working with a team.
- Demonstrated experience performing routine office support functions.
- Demonstrated experience working with the public.
Responsibilities
- Greeting visitors and callers courteously and professionally, to include contact with staff, vendors, other departments and the public
- Using a multi-line phone system to answer and route calls to appropriate staff members
- Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff
- Receiving applications from clients, along with requesting and obtaining medical/treatment records
- Documenting client information, interactions, and services into the case management system throughout the rehabilitation process
- Utilizing office equipment and other relevant technology (software and systems) to meet office needs
Benefits
- The State of North Carolina offers excellent comprehensive benefits.
- Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
- Employees also receive paid vacation, sick, and community service leave.
- In addition, paid parental leave is available to eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
