Administrative Specialist I / Office Coordinator

State of North Carolina

9d • Hybrid

About The Position

Who are we? The North Carolina Early Intervention Section is a part of the Division of Child and Family Well-Being. It is the lead agency for the N.C. Infant-Toddler Program which provides supports and services for families and their children, birth to three, who have developmental delays and/or disabilities. Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NC ITP across North Carolina, working with local service providers to help families help their children succeed.

Be Part of Early Intervention

This position serves as a member of a team with shared work responsibilities involving the operational functions of the CDSA. This position supports functions that allow the CDSA to maximize agency revenues, maintain staff efficiency and comply with state and federal requirements.

This position is located in the CDSA of WNC satellite office in Sylva, NC.

Requirements

• Required knowledge of office protocols.
• Demonstrated skills in organizing workflow and coordinating activities
• Able to communicate effectively both orally and in writing
• Able to follow policy and procedural guidelines and to resolve problems and questions.
• Be able to establish and maintain effective working relationships with all levels of staff.

Nice To Haves

• Experience with independent office support, working with medical records, databases, and spreadsheets, general office responsibilities and task prioritization.

Responsibilities

• Referrals: Referrals are accepted and processed to ensure that services are initiated in accordance with Infant-Toddler Program requirements
• Medical Records: Medical records are maintained and managed to ensure confidentiality, inclusion of required documents, and adherence to authorized format according to local procedures.
• Office Management and Support: Daily satellite office functions are managed to promote efficiency and consistency for general office procedures.
• Data Entry: ITP information for satellite office is entered into the ITP data system to ensure essential program data for monitoring and reporting purposes

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED