Administrative Services Supervisor

Ruekert & Mielke, Inc•Waukesha, WI

35d•Onsite

About The Position

Are you a natural leader who thrives on improving processes and driving efficiency? Ruekert & Mielke, Inc. is seeking an Administrative Services Supervisor to lead our talented team of Administrative staff. This is an exciting opportunity for an experienced administrative professional who enjoys mentoring others, streamlining workflows, and ensuring operational excellence. In this role, you’ll supervise and support our Administrative Professionals, ensuring workload balance, process consistency, and high-quality deliverables. As an employee-owned firm, we value collaboration and innovation - your leadership will directly impact our success and the exceptional service we provide to our clients. What You’ll Gain: Leadership experience in a dynamic, employee-owned engineering firm Opportunities to innovate by improving processes and creating efficiencies A supportive culture that values professional growth and work-life balance

Requirements

High School diploma or GED; Associate’s Degree in Administrative Professional, Business Management, or related field preferred
Minimum of 7 years experience as an Administrative Assistant or similar role
Proven experience in a leadership or supervisory capacity
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe
Strong organizational skills, attention to detail, and ability to prioritize tasks
Excellent written and verbal communication skills
Strong problem-solving and decision-making abilities
Professional demeanor with the ability to maintain confidentiality

Nice To Haves

Certification in office administration is a plus
Knowledge of engineering or related industry terminology is a plus

Responsibilities

Lead and supervise the team of Administrative Professionals, including hiring, coaching, and performance reviews
Balance workloads across the team to ensure efficiency and quality
Conduct daily and weekly team meetings to align priorities and share updates
Collaborate with leadership to update and create documentation for internal processes
Drive process improvements within the Administrative staff
Maintain expert knowledge of company systems and ensure accurate records management
Oversee master specifications, templates, ensuring accuracy and confidentiality
Provide training, guidance, and support to Administrative Assistants
Assist management and technical teams with document preparation and administrative tasks
Prepare and edit a variety of documents, including legal descriptions, agreements, reports, proposals, specifications, and contracts
Organize and assist with a variety of overhead administrative office tasks such as answering phone calls, greeting clients and visitors, and office supply coordination