Administrative Services Coordinator (In-Person Role)

AMDA•New York, NY

13d•$25 - $27•Onsite

About The Position

The Administrative Services Coordinator supports the smooth functioning of the front desk and mailroom while providing administrative support to the Administrative Services Department. This role serves as a welcoming first point of contact for students, staff, faculty, and guests, while ensuring efficient handling of communication, mail distribution, and departmental clerical needs.

Requirements

Bachelor’s Degree preferred.
1–2 years of administrative support experience and/or experience in logistics/mail services.
Strong proficiency in Microsoft Office and Google Workspace applications.
Excellent computer navigation and data-entry skills.
Strong oral and written communication skills.
Exceptional interpersonal and customer service abilities.
High attention to detail and strong problem-solving skills.
Ability to take initiative and balance multiple tasks in a fast-paced environment.

Responsibilities

Welcome and provide excellent customer service to all students, staff, faculty, and guests.
Answer incoming calls and emails to the AMDA Reception inbox; route inquiries appropriately; accurately take and deliver messages; maintain logs for follow-up needs.
Perform a wide range of clerical and administrative duties such as photocopying, filing, ordering/maintaining office supplies, and supporting office technology (printers, copiers, scanners).
Maintain manuals, files, forms, and confidential records.
Update and maintain contact databases as assigned.
Assist with the creation, issuance, and management of Student, Staff, Faculty, and Alumni ID cards.
Use CCURE 9000 Security Management Software to create profiles, adjust clearances, and manage ID holds.
Track new employee entry requirements and clear ID holds.
Coordinate with Alumni Services to process Alumni ID requests and mailings.
Provide administrative support for departmental projects and campus-wide tasks as needed.
Troubleshoot routine concerns in person and over the phone; escalate issues requiring management attention.
Sort incoming student mail/packages; organize mailroom areas; send email notifications for student package pickups.
Assist with label printing, shipping, and mailing for campus departments.
Maintain a professional appearance and organized workspace, ensuring reception and mail areas remain clean and orderly.