Administrative Services Coordinator, Oral Pathology, Radiology, and Medicine – College of Dentistry

University of Iowa • Iowa City, IA

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About The Position

The University of Iowa College of Dentistry is seeking an Admin Services Coordinator to support our Oral Pathology Radiology and Med department. This role serves as a central resource for faculty, staff, and students ensuring efficient coordination of admistrative, academic, and financial activities. If you are ready to be part of a dynamic and fast paced academic environment – apply today!
For a full job description, please send an e-mail to [email protected].

Requirements

• Bachelor’s degree, or an equivalent combination of education and relevant years of experience.
• Ability to assess, adapt, and resolve challenging scenarios.
• Excellent interpersonal, verbal and written communication skills.
• Excellent time management techniques, demonstrating the ability to adapt and handle multiple competing priorities.
• Proficiency in word processing, spreadsheets, calendaring, and presentation software (i.e. Microsoft/Google).
• General understanding of transactional Human Resource practice/policies, such as FMLA and Time and Attendance.
• Ability to establish and build healthy working relationships and partnerships with colleagues within and external to own unit.

Nice To Haves

• Administrative experience in an academic environment coordinating and supporting academic activities including: o Admissions/Registrar processes, o Student Record Systems, such as MAUI, and o Online course systems, such as Iowa Courses OnLine (ICON).
• Considerable relevant administrative experience, preferably in a healthcare environment.
• Experience with electronic transmission systems (such as HR Transaction System, Purchasing, PCard, Accounts Payable, ProTrav, and E-Pro).
• Experience handling high-volume inbound calls in a dental or medical setting, with the ability to triage patient concerns, recognize urgent situations, and appropriately escalate while maintaining professional boundaries and confidentiality.
• Event planning experience.
• Experience with electronic health records.
• Knowledge/experience with UI policies, procedures, and regulation.
• Knowledge of medical insurance claims.

Responsibilities

• Provide comprehensive administrative support to department leadership, faculty, and academic programs.
• Serve as primary point of contact for departmental operations, advising on policies, procedures, and resolving issues as needed.
• Support graduate and undergraduate programs, including recruitment, onboarding, scheduling, and academic coordination.
• Coordinate faculty activities, teaching schedules, meetings, and departmental events.
• Assist with HR-related processes such as onboarding, timekeeping review, and personnel transactions in collaboration with HR.
• Oversee financial activities including budgeting support, account reconciliation, purchasing, and expense approvals.
• Assist with research and grant administration, including account monitoring and transaction support.
• Coordinate travel arrangements, reimbursements, and logistics for faculty, staff, and trainees.
• Maintain departmental records and ensure compliance with university policies and regulations.
• Draft and distribute communications; respond to inquiries while handling confidential information with discretion.
• Support departmental initiatives, strategic planning efforts, and special projects as assigned.
• And More!

Benefits

• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees