Administrative Services Coordinator II

Tennessee Tech University • Cookeville, TN

68d

About The Position

Administrative Services Coordinator II Please read the job description carefully before applying. The essential functions are the fundamental job duties that an employee must be able to perform, with or without a reasonable accommodation. Additional job duties may be assigned as needed. Applicants who do not fully meet the minimum qualifications or who do not fully complete the application as instructed will not be considered. Applicants are responsible for demonstrating that they possess the qualifications advertised for the position. Meeting the minimum qualifications does not assure applicants of an interview. Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Applicants will be required to electronically upload a cover letter, resume, and complete contact information for three references. References will be contacted at a later date. Submission of materials is the applicant's responsibility. Applications without all required materials are incomplete and will not be considered. Position Information Position Information Position Number 105030 Working Title Administrative Services Coordinator II Job Title Administrative Associate 2 Department Sociology and Political Science Job Type Full-Time Job Purpose This position will provide comprehensive clerical and administrative support to the Master of Social Work (MSW) program and the mental health/substance use disorder outpatient clinic in the Center for Addiction Prevention and Support (CAPS). Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Requirements

• High school diploma or equivalent.
• Minimum of three years of relevant administrative or clerical experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and digital file management.
• Strong communication and interpersonal skills.
• Demonstrated ability to handle confidential information with discretion.

Nice To Haves

• Associate or bachelor's degree from an accredited institution in a related field.
• Experience in a university, academic, or healthcare/mental health setting.
• Familiarity with HIPAA guidelines or clinical scheduling systems.
• Experience supporting multiple programs or departments simultaneously.

Responsibilities

• Provide general administrative support to the MSW Program Director, Field Director, and social work faculty.
• Manage and maintain files, databases, and student records in accordance with university and accreditation standards.
• Assist with scheduling, documentation, communications, and event coordination for MSW-related activities.
• Coordinate communication between students, faculty, and field placement sites.
• Support faculty in preparation of accreditation documentation and data collection.
• Track and maintain inventories of course materials, supplies, and program resources.
• Serve as the first point of contact for clients and visitors to the CAPS mental health/SUD outpatient clinic.
• Schedule and confirm appointments, maintain clinician calendars, and manage follow-up communication.
• Process and file intake forms, consent documents, and other clinical paperwork in a timely and confidential manner.
• Coordinate with clinical staff to ensure efficient client flow and documentation tracking.
• Maintain confidentiality of client information in accordance with HIPAA regulations.
• Provide general office support including data entry, supply management, and coordination with university services.

Benefits

• The University offers a competitive benefits package.
• Benefits include the initial accumulation of one vacation day per month and one sick leave day per month, and thirteen (13) University holidays.
• Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED