Administrative Service Support

Sunnyvale Honda • Sunnyvale, CA

6d • $20 - $30 • Onsite

About The Position

As Administrative Service Support, you will contribute to a world-class automotive retail experience by assessing guests' needs and providing support across various tasks within the service department.

Requirements

• Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
• Valid state driver’s license and good driving record (no major violations)
• Availability to work evenings and weekends

Nice To Haves

• X-Time and CDK experience is a plus

Responsibilities

• Answer incoming Service Department phones
• Service appointment scheduling
• Cashiering Service and Parts customers, Including taking credit cards and cash
• Balancing transactions at the end of each day, including the cash drawer.
• Closing completed work orders
• Rental/Loaner car agent using GM software
• Scanning and filing of documents
• Calling guests who are overdue for service
• Keeping a working inventory of office supplies
• Assisting in Extended Warranty claim submissions
• Scheduling guests for Smog, VIN verifications, & Weight certificates

Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees