ADMINISTRATIVE SERVICE REP

Johns Hopkins

5d•$18 - $28

About The Position

You were meant for Hopkins . Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential. What Awaits You? Career growth and development Diverse and collaborative working environment Paid Time Off Affordable and comprehensive benefits package The Administrative Service Rep serves as a customer service ambassador to all Sibley customers (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley's Circle of Excellence. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit.

Requirements

High School graduate or equivalent of education and experience.
Intermediate typing/computer skills
Current CPR Training

Responsibilities

Directs patient/family and physicians concerns to the appropriate person.
Answers department phones in a timely manner, using Sibley's Circle of Excellence behavior (identifying self, smile behind voice, etc.) and clearly relays messages.
Serves as the unit point-of-contact for staff, physicians, students, patients, and visitors.
Keeps all members of the healthcare team informed of any changes in patient schedules or unit activity.
Calls the appropriate emergency response teams such as Code Blue, Willingly floats and accepts assignments related to patient care