Administrative & Sales Support Specialist

Huber Technology Inc•Denver, NC

8d•Onsite

About The Position

The main focus of the Administrative Support Specialist is to provide a high level of customer service internally and externally in keeping with the company culture and mission through daily staff interactions, face to face contact with visitors to the company headquarters campus and the professional and helpful manner of customer service delivered over the phone. Our goal is exceptional personal touch customer service, so scheduling of tasks should provide optimum “live contact” on the phones and visibility at the desk.

Requirements

Associates degree preferred, minimum 3 years’ customer service experience required.
Experience and interest in internal and external communications
Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
Expert level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Emotional maturity
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Forward looking thinker, who actively seeks opportunities and proposes solutions
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and CRM systems.
Ability to pass a drug test, background check as it relates to the role, and completion of an I-9 form.
An active driver’s license will be required to rent vehicles or drive a company fleet vehicle as required.
A current passport is required for any international travel.

Nice To Haves

Experience in hospitality industry preferred

Responsibilities

CRM data entry
IFS order entry
Request insurance certificates and bonds for projects
Maintain/archive Offers folder on server
Type memos, correspondence, reports and other documents as directed by Manager
Assist Executive Admin Assistant with setup and tear down for onsite events.
Assist Executive Admin Assistant with event planning for onsite events
Assist Executive Admin Assistant to provide hospitality services such as water or refreshments based on planned events and meeting calendar and as directed by Manager and or other Team Leaders
Professionally administer all incoming calls
Ensure phone calls are redirected accordingly, with proper follow-up
Greet guests in a professional, friendly manner
Maintain and check out Guests and log in Visitor Book following C-TPAT guidelines
Request to see identification of first time visitors before providing visitor badges per C-TPAT guidelines
Open and close visitor area (Adjusting blinds, TV Monitor, Lamps on/off)
Log any cleaning needs in designated log book
Keep reception desk in neat order with no visible clutter to guests
Straighten breakroom and meeting rooms daily
Run/empty dishwasher each evening
Wipe down tables, counters, appliances, etc.
Clean coffee makers
Replenish and order coffee station supplies
Distribute mail to employees
Stock/refill printers and copiers throughout office area
Order Office Supplies
Check-In receiving paperwork from Office vendor, give to purchasing and put away items
Other tasks that may be assigned