Administrative Program Coordinator - Pediatric Hematology/Oncology

Cleveland Clinic

30d•Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Program Coordinator II, in Neuro-Oncology you will lead and support high-impact initiatives that drive operational excellence, strengthen collaboration, and improve efficiency across the department. Through strategic project management and continuous improvement efforts, your work directly supports Cleveland Clinic’s mission to deliver an exceptional patient care experience. The ideal candidate has a strong background in research, including experience tracking research programs, creating and maintaining databases, and coordinating and scheduling meetings. The role will support pediatric neuro-oncology clinical trials and research initiatives. This individual will be responsible for building and managing connections across hospital programs both within Cleveland Clinic and with external pediatric hospitals. For example, this role would connect research and clinical teams, facilitating communication, and coordinating meetings to advance shared pediatric neuro-oncology research goals. A caregiver works from 8:00am—5:00pm| no evenings or weekends although thee cold be an occasional late meeting day. After a successful 90 day new hire period, you will have the opportunity to enjoy the flexibility of working from home one day per week, while staying connected and collaborative with your team in-office the rest of the week.

Requirements

Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
Strong computer skills and experience with software applications
May require a license based on department/institute needs

Nice To Haves

Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
Healthcare or related organization experience
Research Experience

Responsibilities

Function as a liaison and administrative, technical and operational resource.
Initiate or lead less complex projects.
Coordinate policy evaluation and implementation.
Identify operational improvement opportunities to create an efficient workplace.
Develop communications, databases and budget summaries.
Lead orientation and records management activities and ensure standards are maintained.
Develop and update interdepartmental education programs.
Assist with the scheduling, coordination, preparation and communication of meetings.
Facilitate and attend meetings and record key outcomes.
Identify key milestones and deadlines.
Communicate project status and requirements to achieve results.
Research, analyze and organize information for presentations.
Assist department leadership with large or complex projects.