Administrative Program Coordinator II

Cleveland Clinic • Pittsburgh, PA

3d

About The Position

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Program Coordinator II, you will lead and support high-impact initiatives that drive operational excellence, strengthen collaboration, and improve efficiency across the department. Through strategic project management and continuous improvement efforts, your work directly supports Cleveland Clinic’s mission to deliver an exceptional patient care experience. This role offers a dynamic opportunity to expand your professional skill set, challenge conventional processes, and help design and implement innovative programs that shape the future of the department. You will serve as a key partner to both patients and providers, contributing to daily operations while also engaging in broader departmental initiatives spanning leadership, process improvement, and research. This is a full-time role. A caregiver in this position will work 7:30am to 4:30pm. A caregiver who excels in this role will: Function as a liaison and administrative, technical and operational resource. Initiate or lead less complex projects. Coordinate policy evaluation and implementation. Identify operational improvement opportunities to create an efficient workplace. Develop communications, databases and budget summaries. Lead orientation and records management activities and ensure standards are maintained. Develop and update interdepartmental education programs. Assist with the scheduling, coordination, preparation and communication of meetings. Facilitate and attend meetings and record key outcomes. Identify key milestones and deadlines. Communicate project status and requirements to achieve results. Research, analyze and organize information for presentations. Assist department leadership with large or complex projects.

Requirements

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
• Strong computer skills and experience with software applications
• May require a license based on department/institute needs

Nice To Haves

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
• Healthcare or related organization experience
• Experience developing programs (healthcare, financial or education)

Responsibilities

• Function as a liaison and administrative, technical and operational resource.
• Initiate or lead less complex projects.
• Coordinate policy evaluation and implementation.
• Identify operational improvement opportunities to create an efficient workplace.
• Develop communications, databases and budget summaries.
• Lead orientation and records management activities and ensure standards are maintained.
• Develop and update interdepartmental education programs.
• Assist with the scheduling, coordination, preparation and communication of meetings.
• Facilitate and attend meetings and record key outcomes.
• Identify key milestones and deadlines.
• Communicate project status and requirements to achieve results.
• Research, analyze and organize information for presentations.
• Assist department leadership with large or complex projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree