Administrative Professional (On Site)

Morley•Saginaw, MI

5d•Onsite

About The Position

Are you extremely detail-oriented and a master multitasker? Looking for a friendly work environment with great benefits? This could be a great opportunity for you! As an Administrative Professional on Morley's reacquired vehicle management team in Saginaw, Michigan, you'll have: A consistent M-F, 8 a.m. - 5 p.m. schedule Flexibility (paid time off) Steady work, supportive leaders, strong benefits and advancement opportunities In this role, you'll help coordinate and process payments for Morley's Fortune 500 and luxury automotive clients.

Requirements

Computer proficiency including Microsoft Office suite
A positive, self-starter attitude with a solid work ethic and ability to meet deadlines
Able to multitask and manage time effectively
Can work well on own or with a team
Critical thinker with organizational skills and strong attention to detail
Excellent interpersonal skills
Able to work on site at our office in Saginaw, Michigan, daily
High school diploma or equivalent
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
Must be able to stick to the schedule reliably

Nice To Haves

Associate degree
Three or more years of customer care experience
Accounting experience

Responsibilities

Handle outbound documentation, communications, and various financial and record-keeping tasks
Review prepared packets for correct payment info and attach appropriate check(s)
Request void checks and stop payments
Manage and report on checks received
Handle checks to be sent to the manufacturer, along with related documentation
Learn and understand project operations and workflow processes
Adhere to security procedures and timelines
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Benefits

Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)