Administrative Assistant (On-Site)

BTST Services LLC•Baltimore, MD

1d•$36,000 - $45,000•Onsite

About The Position

The PRP Administrator is responsible for coordinating the intake and referral process for new clients as well as submitting billing for the services provided through the agency.

Requirements

Proven experience as an office administrator, office assistant or similar position
Effective written, oral communication skills and interpersonal abilities
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office
AA Degree or equivalent experience
Administrative: 1 years (Preferred)
Customer service: 1 years (Preferred)
Office administration: 1years (Preferred)
Administrative assistant: 1years (Preferred)

Responsibilities

Providing information to and addressing inquiries from clients, family members, and providers about program services, intake processes, and eligibility
Managing referrals and documentation which includes screening intake requests, preparing intake packets, gaining authorizations, checking EVS for active coverage, and sending and receiving medical releases.
Assist clients and providers in closing authorizations as warranted
Communicating with clients, providers, and therapists regarding referral status
Maintaining a referral tracker daily by updating intakes and client status
Enter client information into electronic medical records system to activate, and provide needed data
Research and assist in absolving program billing rejections from Medical Assistance
Maintain, update, and distribute staff contact lists
Act as an agency liaison to manage and coordination with community referral sources
Cover the front office duties and assist with other clerical duties in the absence of staff.
Performing other duties as needed in accordance with the agency mission and values